Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Marcus D. Washington

San Antonio,USA

Summary

Dynamic HR Director with over 27 years of experience in spearheading workforce programs and fostering employee relations within large organizations. Expertise in crafting human capital strategies that drive performance, boost engagement, and enhance retention rates. Proven track record of collaborating with senior leaders to cultivate a positive organizational culture and execute impactful policies, training, and leadership development initiatives. Committed to excellence in human resources management, with a passion for leveraging strategic insights to align HR practices with business objectives and promote a thriving workplace environment.

Overview

17
17
years of professional experience

Work History

Senior Human Resources Executive/Employee Relations Director/Wing Command Chief

United States Air Force
02.2023 - Current
  • Served as chief HR advisor to CEO, directing HR functions for an organization of 4,000+ employees with oversight of workforce programs supporting an annual personnel budget exceeding $450M.
  • Designed and executed workforce development initiatives that increased personnel retention by 14% over two years and improved succession planning by 20%, achieving sustained $18M annual reduction in operating costs.
  • Directed & workplace investigations, achieving a 15% reduction in discrimination claims with a $250K annual savings in legal fees, contributing to a 30% improvement in employee survey feedback on diversity, inclusion, and equity.

Director of HR Operations - Healthcare Workforce - Medical Group Senior Enlisted Leader

United States Air Force
11.2021 - 02.2023
  • Oversaw HR operations for a healthcare system with 4,000+ employees across multiple locations, supporting clinical operations with an estimated $300M+ annual payroll and staffing budget.
  • Improved medical workforce readiness by aligning staffing models with patient-care demand, maintaining 85%+ staffing in critical departments and preventing an estimated $8M/$10M annually in contract labor and overtime costs.
  • Reduced turnover among top-performing healthcare professionals through targeted development and recognition programs, protecting an estimated $12M+ annually in specialized clinical talent investment.

HR Business Partner - Multi-Unit Operations - Medical Group Superintendent

United States Air Force
08.2018 - 11.2021
  • Served as the HR Business Partner for 6 operating locations with mission-critical total of 1500 personnel, aligning human capital strategy with organizational objectives, advising leaders responsible for $100M+ mission and annual workforce costs.
  • Advised leaders on performance management and employee relations to improve engagement.
  • Coached 25+ senior leaders on performance management and employee relations, driving 20% improvement in employee engagement and reducing costs tied to poor performance by $1M annually.

Employee Relations & Engagement- 1St Sergeant

US Air Force
10.2012 - 08.2018

Led onboarding and employee relations programs for units of 150500

employees, supporting workforce populations with $12M$40M in annual labor

costs per unit.

·

Revamped the new-hire integration and sponsorship program, increasing firstyear

retention by 10% and avoiding an estimated $2M$3M annually in early

attrition costs.

·

Managed over 130+ employee relations cases annually, providing guidance on

workplace concerns, family support, and wellness, leading to improved

outcomes in unit morale surveys.

Health and Wellness Center Manager-Diet Therapy NCOIC

United States Air Force
10.2008 - 10.2012
  • Directed Health & Wellness Center programs focused on preventive care and lifestyle risk reduction, providing nutrition counseling and fitness education that supported readiness, reduced modifiable health risks, and promoted long-term wellness.
  • Delivered structured education on diabetes, cholesterol management, weight loss, smoking cessation, and physical fitness, supporting early intervention and chronic disease prevention for a diverse population.
  • Led group fitness programming, including spin and cardiovascular training, combining exercise instruction with nutrition education to drive sustainable health behavior change.

Education

MS - Human Resource Management

Trident University International
08.2025

BSBA - Sport Management

Columbia Southern University
12.2018

Strategic Management - undefined

USAF Senior Noncommissioned Officer Academy
12.2015

AAS - Business

Columbia Southern University
12.2013

AAS - Human Resources Management

Community College of the Air Force
12.2013

AAS - Dietetics and Nutrition

Community College of the Air Force
12.2012

AAS - Education and Training Management

Community College of the Air Force
12.2012

Skills

  • Human Capital Strategy
  • Talent Acquisition and Retention
  • Employee Relations Management
  • Performance Management
  • Leadership Development
  • Policy Development and Compliance
  • Change Management
  • Employee Wellness and Support Programs
  • Leader
  • Training and development
  • Team building
  • Problem resolution
  • Organizational restructure and change
  • Human resources
  • Customer relations
  • Performance evaluations
  • Interpersonal skills
  • Communication skills
  • Human resources leadership
  • Program leadership

Timeline

Senior Human Resources Executive/Employee Relations Director/Wing Command Chief

United States Air Force
02.2023 - Current

Director of HR Operations - Healthcare Workforce - Medical Group Senior Enlisted Leader

United States Air Force
11.2021 - 02.2023

HR Business Partner - Multi-Unit Operations - Medical Group Superintendent

United States Air Force
08.2018 - 11.2021

Employee Relations & Engagement- 1St Sergeant

US Air Force
10.2012 - 08.2018

Health and Wellness Center Manager-Diet Therapy NCOIC

United States Air Force
10.2008 - 10.2012

BSBA - Sport Management

Columbia Southern University

Strategic Management - undefined

USAF Senior Noncommissioned Officer Academy

AAS - Business

Columbia Southern University

AAS - Human Resources Management

Community College of the Air Force

AAS - Dietetics and Nutrition

Community College of the Air Force

AAS - Education and Training Management

Community College of the Air Force

MS - Human Resource Management

Trident University International
Marcus D. Washington