Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Edme

Bayonne,NJ

Summary

I'm a dynamic and versatile leader with a proven track record in warehouse operations, transitioning into a pivotal role in human resources. Possessing a motivational demeanor and a knack for inspiring teams, I excel in training and cultivating talent while adeptly managing daily planning, scheduling, and internal/ external customer service demands. I am known for fostering positive relationships, instilling trust, and steering teams toward organizational objectives. I am skilled in collaborating cross-departmentally with co-management and senior leadership to drive initiatives forward. I was recognized for creating a vibrant workplace culture aligned with company values. Adept at mentoring struggling team members and facilitating successful onboarding of new hires to ensure overall team triumph.

Overview

6
6
years of professional experience

Work History

Team Lead , Operations & Supply Chain

StockX
03.2022 - Current


  • Provided insights to the project management team to reduce operational bottlenecks and meet SLA.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Led warehouse improvement initiatives to advance operational efficiencies and comply with company safety standards
  • Managed Streetwear, Sneaker Verification and Outbound operations to provide optimal coverage and meet production goals.
  • Directed and supervised a team of 25 engaged in Verification, Quality Assurance, and Outbound operations
  • Help mentor Team Captains and Team lead's to acclimate to operational standards an leadership expectations


Assistant Manager

The RealReal
03.2021 - 07.2021
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Oversaw and improved handling of Priority Orders through proactive coordination of daily operations resulting in 97% same-day SLA
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Warehouse Supervisor

The RealReal
11.2019 - 03.2021
  • Supervised inbound and outbound warehouse operations in two locations with over 8,000 units shipped daily.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Established new operation procedures that reduced un-shipped unit rate by 20%

Assistant Operations Manager/ Authentication Manager

Goat Group
01.2018 - 11.2019
  • Coached employees to work together to carry out daily functions and meet service objectives. Achieved and surpassed production targets through effective staff management, task allocation and materials coordination
  • Managed daily intake and shipping of over 7000 units while supervising multiple team members across 2 locations.

Education

Bachelor of Arts - Digital Communications And Media

Souther New Hampshire University
Manchester, NH

Skills

  • Comfortable in High-Pressure Environments
  • Project Planning
  • Operational Improvements
  • Spearheading adherence to Operational Objectives

Timeline

Team Lead , Operations & Supply Chain

StockX
03.2022 - Current

Assistant Manager

The RealReal
03.2021 - 07.2021

Warehouse Supervisor

The RealReal
11.2019 - 03.2021

Assistant Operations Manager/ Authentication Manager

Goat Group
01.2018 - 11.2019

Bachelor of Arts - Digital Communications And Media

Souther New Hampshire University
Marcus Edme