Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcus Elicea

Yuba City

Summary

Diligent [Desired Position] with a background in managing large crowds and providing exceptional customer service. Known for effectively assisting patrons and ensuring a smooth theatre experience. Demonstrates strong interpersonal skills and ability to handle diverse situations calmly.

Overview

7
7
years of professional experience

Work History

Theatre Usher

Cinemark
05.2025 - Current
  • Assisted patrons with seating and ticket verification, ensuring smooth entry processes.
  • Guided audience members to their seats, enhancing overall customer experience.
  • Monitored auditorium for safety and compliance, addressing concerns promptly.
  • Coordinated with staff to manage crowd flow during peak times efficiently.
  • Provided information on upcoming shows and events, generating interest and engagement.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
  • Greeted customers with a smile and provided friendly, knowledgeable service to guests.

Child Provider

Bowman Residence
07.2018 - Current
  • Attended children in a private home
  • Observed and monitored play activities, and entertained children by reading to them
  • Prepared and served meals and baby formulas
  • Cleaned other parts of home and ensured a safe environment

Video Photographer/ Coach

Jr. Honkers
08.2022 - 11.2022
  • Would record every game from the session.
  • Pre session and during the session.
  • Would review the recording to explain how to do the play correctly to my team.
  • Help the team prepare for the games every Saturday.

Snack Bar Attendant

Yuba City Jr. Honkers Program
09.2019 - 11.2021
  • Helped with the snack bar at the local high school
  • Handled cash transactions and gave correct amount of change
  • Took orders and prepared meals for customers
  • Washed dishes after being used to cook the meals
  • Reduced customer wait times by quickly and efficiently operating windows and sales registers

Education

High School - General

Yuba City High School
Yuba City, CA
01.2024

Associate of Science - Kinesiology

Yuba College
Marysville, CA
06-2027

Skills

  • Group leadership
  • Able to work responsibly, independently and also exceptionally well as a team member
  • Speak English and Spanish
  • Take initiative/high motivated to achieve goals and complete assigned tasks
  • Able to maintain self-control and composure even under difficult, stressful situations
  • Friendly, approachable, outgoing and engaging personality
  • Able to communicate clearly and effectively
  • Able to multitask
  • Food Handlers Certified
  • Recipes and menu planning
  • Trustworthy companion
  • Direct Patient Care
  • Compassionate
  • Flexibility
  • Emergency procedures
  • Assertiveness
  • Theatre etiquette
  • Cleaning and sanitizing
  • Verbal communication
  • Guest service
  • Cash register operation
  • Basic first aid
  • Trained in food safety guidelines
  • Problem-solving
  • Cash handling
  • Restroom inspection
  • Food service assistance
  • Teamwork and collaboration
  • Multitasking
  • Reliability

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Theatre Usher

Cinemark
05.2025 - Current

Video Photographer/ Coach

Jr. Honkers
08.2022 - 11.2022

Snack Bar Attendant

Yuba City Jr. Honkers Program
09.2019 - 11.2021

Child Provider

Bowman Residence
07.2018 - Current

High School - General

Yuba City High School

Associate of Science - Kinesiology

Yuba College

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Marcus Elicea