Marcus Elicea
Yuba City
Summary
Diligent [Desired Position] with a background in managing large crowds and providing exceptional customer service. Known for effectively assisting patrons and ensuring a smooth theatre experience. Demonstrates strong interpersonal skills and ability to handle diverse situations calmly.
Overview
7
7
years of professional experience
Work History
Theatre Usher
Cinemark
1410 Whyler Rd Yuba City, CA 95993
05.2025 - Current
- Assisted patrons with seating and ticket verification, ensuring smooth entry processes.
- Guided audience members to their seats, enhancing overall customer experience.
- Monitored auditorium for safety and compliance, addressing concerns promptly.
- Coordinated with staff to manage crowd flow during peak times efficiently.
- Provided information on upcoming shows and events, generating interest and engagement.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
- Greeted customers with a smile and provided friendly, knowledgeable service to guests.
Child Provider
Bowman Residence
Yuba City, CA, US
07.2018 - Current
- Attended children in a private home
- Observed and monitored play activities, and entertained children by reading to them
- Prepared and served meals and baby formulas
- Cleaned other parts of home and ensured a safe environment
Video Photographer/ Coach
Jr. Honkers
Yuba City
08.2022 - 11.2022
- Would record every game from the session.
- Pre session and during the session.
- Would review the recording to explain how to do the play correctly to my team.
- Help the team prepare for the games every Saturday.
Snack Bar Attendant
Yuba City Jr. Honkers Program
Yuba City, CA, US
09.2019 - 11.2021
- Helped with the snack bar at the local high school
- Handled cash transactions and gave correct amount of change
- Took orders and prepared meals for customers
- Washed dishes after being used to cook the meals
- Reduced customer wait times by quickly and efficiently operating windows and sales registers
Education
High School - General
Yuba City High School
Yuba City, CA01.2024
Associate of Science - Kinesiology
Yuba College
Marysville, CA06-2027
Skills
- Group leadership
- Able to work responsibly, independently and also exceptionally well as a team member
- Speak English and Spanish
- Take initiative/high motivated to achieve goals and complete assigned tasks
- Able to maintain self-control and composure even under difficult, stressful situations
- Friendly, approachable, outgoing and engaging personality
- Able to communicate clearly and effectively
- Able to multitask
- Food Handlers Certified
- Recipes and menu planning
- Trustworthy companion
- Direct Patient Care
- Compassionate
- Flexibility
- Emergency procedures
- Assertiveness
- Theatre etiquette
- Cleaning and sanitizing
- Verbal communication
- Guest service
- Cash register operation
- Basic first aid
- Trained in food safety guidelines
- Problem-solving
- Cash handling
- Restroom inspection
- Food service assistance
- Teamwork and collaboration
- Multitasking
- Reliability
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Theatre Usher
Cinemark
05.2025 - Current
Video Photographer/ Coach
Jr. Honkers
08.2022 - 11.2022
Snack Bar Attendant
Yuba City Jr. Honkers Program
09.2019 - 11.2021
Child Provider
Bowman Residence
07.2018 - Current
High School - General
Yuba City High School
Associate of Science - Kinesiology
Yuba College