Marcus Ervin
Lake Dallas,TX
Summary
Driven operations manager with expertise in workflow efficiency, strategic planning, and client relationship management. Proven track record of enhancing operational processes to improve customer satisfaction and project delivery timelines.
Dependable owner/operator with extensive experience in operations management and client collaboration. Skilled in developing streamlined processes that enhance efficiency and meet project deadlines while maintaining high service standards and quality.
Results-oriented professional with a strong background in operations and project management. Known for implementing effective business planning strategies that foster client satisfaction and drive operational excellence.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
38
38
years of professional experience
Work History
Owner/Operator
Self-employeed
08.2022 - Current
- Owner of my small independent company.
- Developed and implemented operational workflows to enhance efficiency and customer satisfaction.
- Collaborated with clients to define project scope and deliverables, ensuring alignment with expectations.
- Service standards and operational procedures for consistency.
- Developed and implemented streamlined processes to enhance operational efficiency in project delivery.
- Managed multiple projects simultaneously, prioritizing tasks to meet deadlines and client requirements.
Foreman
J.E Construction Company
06.1988 - 11.2006
- Supervised daily operations across multiple construction sites, ensuring adherence to safety standards and project timelines.
- Coordinated with subcontractors and suppliers to optimize workflow and resource allocation for various projects.
- Mentored junior staff on construction techniques, promoting skill development and knowledge transfer within the team.
- Implemented process improvements that enhanced work efficiency and reduced project delays through proactive issue resolution.
- Conducted regular site inspections to ensure compliance with building codes and quality standards, mitigating potential risks.
- Developed project schedules and managed labor resources effectively to meet project deadlines without compromising quality.
- Trained team members on equipment operation and maintenance, fostering a culture of safety and operational excellence at job sites.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Reviewed project details to specify correct materials and equipment for job sites.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
High-line Ground Hand
Cotton Rule Electric
05.1992 - 1994
- Operated heavy machinery for efficient material handling and transportation.
- Maintained equipment to ensure optimal performance and safety compliance.
- Assisted in loading and unloading materials, ensuring accuracy and efficiency.
- Collaborated with team members to streamline workflows and improve productivity.
- Implemented best practices for inventory management and organization.
- Ensured proper use of tools and equipment, reducing the likelihood of accidents or injuries on the job site.
- Completed daily tasks efficiently while adhering to strict quality standards and regulations set forth by the company.
- Assisted in the installation of underground utilities by following precise measurements and guidelines provided by supervisors.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Performed necessary repairs on equipment when needed, ensuring minimal downtime for crew operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used variety of hand and power tools to complete tasks.
Education
GED -
ODOC Accredited School
Heavener, OKBuilding Maintenance CTA/ Vocational Training - Construction Trades
ODOC Career Tech
Stringtown, OK06-2003
Highline Tech - Ground Tech
Waurika Educational Work Center
Waurika, OK01-1992
Skills
- Power tool operation
- Hand tool proficiency
- Crane signaling
- Electrical safety
- Lockout and tagout procedures
- Heavy equipment operation
- Personal protective equipment
- Weather tolerance
- OSHA compliance
- Hazardous material handling
- Stormwater management
- Surveying assistance
- Load securing
- Trench shoring
- Material handling
- Heavy lifting
- Truck loading and unloading
- Electrical
- Hand tools operation
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Operations oversight
- Negotiation
- Strategic planning
- Operational reporting
- Budget development
- Sales strategy development
- Cost management
- Cashflow management
- Preventative maintenance
Timeline
Owner/Operator
Self-employeed
08.2022 - Current
High-line Ground Hand
Cotton Rule Electric
05.1992 - 1994
Foreman
J.E Construction Company
06.1988 - 11.2006
GED -
ODOC Accredited School
Building Maintenance CTA/ Vocational Training - Construction Trades
ODOC Career Tech
Highline Tech - Ground Tech
Waurika Educational Work Center