Marcus Fajardo
Miami,USA
Summary
Ready to work
Overview
13
13
years of professional experience
Work History
Pool Supervisor
FirstService Residential
Miami, US
04.2021 - Current
Store Associate
REEF Technology
Miami, US
07.2020 - 12.2021
- Completes shipments by processing and loading orders.
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area - carrying items up to 25 pounds.
- Liaison between Drivers, Suppliers and Operations Crew
- Enforces inventory controls by collecting stock location orders and printing requests.
- Provides quality service by following organization standards.
- Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.
- Promotes clean shipping supply area by complying with procedures, rules, and regulations.
- Completes reports by entering required information.
- Contributes to team effort by accomplishing related results as needed.
Guest Services
CMX Cinemas
Miami, US
05.2019 - 02.2021
- Provide customer service.
- Transmit and receive messages.
- Answer customer or public inquiries.
- Compute financial data.
- Maintain account records.
- Use computers to enter, access or retrieve data.
- Use oral or written communication techniques.
- Compute bills and collect payments.
Shift Supervisor
Starbucks (JFC)
Miami, US
09.2016 - 07.2020
- Provide customer service.
- Assign employees to specific duties.
- Direct and supervise employees.
- Inventory stock.
- Use cash registers.
- Clean rooms or work areas.
- Mix drinks or flavors for mixed drinks.
- Take customers' orders.
- Prepare beverages.
- Replenish foods at serving stations and balance receipts and payments in cash registers.
Baker
Einstein Bagel Bros
Miami, US
09.2016 - 04.2019
- Bake menu items in accordance to set recipes.
- Ensure quality maintenance by following procedures and policies.
- Manage inventory of supplies.
- Cover, date and correctly store all bits and pieces and food prep items.
- Maintain a prepared and sanitary work area at all times.
- Keep the work area fresh all through the shift.
- Constantly use safe and hygienic food handling practices.
Guest Services Manager
Norwegian Cruise Lines America POA
Honolulu, US
10.2013 - 11.2014
- Provide customer service.
- Register and assign rooms to guests.
- Transmit and receive messages.
- Answer customer or public inquiries.
- Compute financial data.
- Maintain account records.
- Make travel reservations.
- Receive customer orders.
- Use computers to enter, access or retrieve data.
- Use oral or written communication techniques.
- Compute bills and collect payments.
- Promoted from: HOUSEKEEPING SUPERVISOR
Retail Manager
Noobie Games
Miami, US
05.2012 - 10.2013
- Provide customer service.
- Assign employees to specific duties.
- Direct and supervise employees.
- Inventory stock.
- Enforce safety, health, and security rules.
- Hire, train, and evaluate personnel.
- Operate POS.
Education
Hospitality certification - Hospitality& Guest Service
Miami Dade College
Miami, FL10.2015
High school diploma -
Mast Academy
Miami, FL06.2004
Skills
- Shift Management
- Sales Experience
- POS
- Supervising Experience
- Barista Experience
- Cash Handling
- Guest Services
- Retail Management
- Cashiering
- Customer service
- Food Handling
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Pool Supervisor
FirstService Residential
04.2021 - Current
Store Associate
REEF Technology
07.2020 - 12.2021
Guest Services
CMX Cinemas
05.2019 - 02.2021
Shift Supervisor
Starbucks (JFC)
09.2016 - 07.2020
Baker
Einstein Bagel Bros
09.2016 - 04.2019
Guest Services Manager
Norwegian Cruise Lines America POA
10.2013 - 11.2014
Retail Manager
Noobie Games
05.2012 - 10.2013
Hospitality certification - Hospitality& Guest Service
Miami Dade College
High school diploma -
Mast Academy