Marcus Floyd
Dallas,GA
Summary
Adept Heavy Duty Operator with a proven track record at Marietta Wrecker Service, showcasing exceptional problem-solving and teamwork skills. Enhanced staff productivity by mentoring, and ensured safety and efficiency in operations. Excelled in troubleshooting, significantly contributing to customer satisfaction and operational success.
Overview
11
11
years of professional experience
Work History
Heavy Duty Operator
NIT
07.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Heavy Duty
S&W Towing
05.2021 - 07.2024
- Delivered goods to customers both locally and long distance.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Heavy duty towing and recovery in various integrated style wreckers.
Heavy Duty Operator
Marietta Wrecker Service
05.2019 - 05.2021
Light Duty Trainer
Marietta Wrecker Service
07.2016 - 05.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Light Duty Driver
Moores Towing
07.2013 - 07.2016
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Communicated effectively with dispatchers to receive job assignments, report progress, or address any challenges while en route.
- Ensured timely deliveries by planning optimal routes and adjusting to unforeseen circumstances such as traffic or weather conditions.
Education
Wreck Masters
Skills
Attention to Detail
Problem-Solving
Teamwork and Collaboration
Troubleshooting
Accomplishments
multiple saftey awards given by Marietta wrecker service
Timeline
Heavy Duty Operator
NIT
07.2024 - Current
Heavy Duty
S&W Towing
05.2021 - 07.2024
Heavy Duty Operator
Marietta Wrecker Service
05.2019 - 05.2021
Light Duty Trainer
Marietta Wrecker Service
07.2016 - 05.2019
Light Duty Driver
Moores Towing
07.2013 - 07.2016
Wreck Masters
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