Marcus Fortner
Auburn
Summary
Passionate about sports and dedicated to building strong relationships. Driven to go above and beyond to support team success. Thrives in collaborative environments and is motivated to work alongside others towards achieving both team and personal goals.
Overview
8
8
years of professional experience
Work History
Assistant Director of Ticket Sales & Retention
Auburn University
11.2024 - Current
- Made 50 calls each day targeting both existing and prospective ticket buyers across various sporting events.
- Directed ongoing growth of 1.4 million in renewal funds.
- $100 required for each deposit, resulting in $34,000 total sales.
- Engaged with season ticket holders to express appreciation for their contributions.
- Handles complete oversight of Gymnastics ticket transactions.
Ticket Sales Representative
Tampa Bay Rays
04.2024 - Current
- Execute 250 cold calls weekly to prospective clients.
- Engaged with clients to understand their needs and facilitate the sale of season tickets, suites, and group options.
- Organized game-day invitations fostering direct engagement and discussions on client-specific products.
- Visited clients directly at their stadium seats during outings coordinated and sold.
- Demonstrated expertise in utilizing CRM tools, ProVenue platform, and Microsoft Outlook.
Sales Representative
Alabama Pure Energy Water & Air (a FEWA company)
01.2024 - Current
- As an outside sales rep, I am responsible for preforming product demos for customers daily, which last approximately 2 hours
- During the appointment my role is to engage the customer through a structured sales process to determine their water filtration needs
- During the demo I perform multiple water test to determine which product is needed to address the concerns of each individual customer
- I execute an average of 3 appointments daily throughout the greater Birmingham area
- One call close type of sale
Game Day Operations Intern
Jacksonville State University
08.2023 - 11.2023
- Helped with all game day operations including setting up and taking down parking, taking all needed electronics down to the field pre game, assuring all needed items were charged and ready for use during game
- Also assisted teams with any needs they had such as getting tables or chairs, getting coaches to the press box ect
- Assisted with any pregame announcements on field or any during game on field activities
- Helped control lights for volleyball and did any other things that came up during the day
- Washed towel for visiting teams as well as prepared their locker room
College Baseball Player
Jacksonville State University
08.2017 - 05.2023
- Baseball player at Jacksonville State for 6 years
Education
Master's degree - Sports Management
Jacksonville State University
Jacksonville, AL12.2023
Bachelor's degree - Psychology
Jacksonville State University
Jacksonville, AL05.2022
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Team development
- Sales
- Customer service
- Cold Calling
- CRM Software
- B2B Sales
- Microsoft Outlook
Timeline
Assistant Director of Ticket Sales & Retention
Auburn University
11.2024 - Current
Ticket Sales Representative
Tampa Bay Rays
04.2024 - Current
Sales Representative
Alabama Pure Energy Water & Air (a FEWA company)
01.2024 - Current
Game Day Operations Intern
Jacksonville State University
08.2023 - 11.2023
College Baseball Player
Jacksonville State University
08.2017 - 05.2023
Master's degree - Sports Management
Jacksonville State University
Bachelor's degree - Psychology
Jacksonville State University
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