Marcus Fortson
Montevallo,AL
Summary
Dynamic and detail-oriented professional with experience at A.C. Legg, excelling in packaging and labeling while fostering team collaboration. Proven problem-solver with a strong focus on efficiency and quality control, consistently enhancing workflow processes and achieving organizational goals. Committed to maintaining high standards in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Warehouse Operator I
Croda/Avanti
Alabaster, Alabama
07.2026 - 10.2026
- • Unloaded incoming supplier deliveries, verifying delivery notes and purchase orders, and inspecting products for damage or discrepancies.
- • Booked stock into inventory systems (such as SAP), maintaining accurate records, and conducting cycle counts or stock takes.
- • Picked, issue and sampled raw materials to support manufacturing operations, placing items in designated locations, and delivering packaging materials to production lines.
- • Safely and efficiently loading outgoing vehicles and preparing finished goods for dispatch.
- • Operated material handling equipment such as pallet jacks in accordance with site safety licenses and guidelines.
- • Followed Good Manufacturing Practices (GMP), environmental protocols, and health and safety regulations while properly using Personal Protective Equipment (PPE).
- • Kept the warehouse clean, organized, and free of hazards.
- • Used basic IT skills and familiarity with inventory management software (SAP or similar warehouse systems is often preferred).
- • Demonstrated high standards for numerical accuracy, record-keeping, and following standard operating procedures (SOPs).
- • Sampled raw materials and chemicals in a lab room, adherent to GMP and OSHA guidelines and regulations.
Shipping Technician I
Croda/ Avanti
Alabaster, Alabama
01.2026 - 07.2026
- Responsible for picking out of freezers, preparing and packing specialized chemical and pharmaceutical products, with dry ice; for domestic and international standards.
- • Followed Good Manufacturing Practices (GMP), environmental protocols, and health and safety regulations while properly using Personal Protective Equipment (PPE).
- • Kept the warehouse clean, organized, and free of hazards.
- • Assist in warehouse operations by controlling inventory with SAP.
Warehouse Associate
A.C. Legg
Calera, AL
09.2015 - 12.2025
- Operated warehouse equipment to efficiently move and organize inventory.
- Assisted in receiving shipments, verifying contents against packing lists.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to meet daily shipping and receiving goals.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages, and updated orders in internal database.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Labeled containers correctly for product identification purposes.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Handled hazardous materials safely following prescribed regulations.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Collaborated with team members to complete tasks efficiently and accurately.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Staged and sorted multiple types of products for loading.
Retail Associate
Roses
Montevallo, Alabama
01.2023 - 02.2024
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new associates in operational procedures and customer engagement techniques.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Maintained store cleanliness and organized merchandise displays.
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to restock shelves and manage inventory.
- Operated cash register to process payments from customers.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Greeted customers and provided excellent customer service.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Organized backroom storage areas for efficient access to merchandise.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Engaged with customers to determine appropriate items to fit needs.
- Performed price checks on items requested by customers.
- Ensured compliance with all company policies and procedures.
Administrative Assistant
UPS
Jacksonville, FL
02.2012 - 08.2015
- Coordinated office activities to enhance workflow efficiency and support team objectives.
- Managed scheduling and calendar organization for senior management, optimizing time management.
- Developed and maintained filing systems to ensure accurate record-keeping and easy retrieval.
- Implemented process improvements that streamlined administrative functions, reducing turnaround times.
- Prepared correspondence and ensured timely distribution of communications.
- Maintained filing systems and organized documents for easy retrieval.
- Assisted in processing incoming and outgoing shipments efficiently.
- Collaborated with team members to enhance workflow processes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Facilitated communication between different departments within the organization.
Mail Sorter
Aflac
Columbus, Georgia
03.2009 - 02.2012
- Sorted and organized incoming mail to ensure timely distribution across departments.
- Operated automated sorting machines, enhancing efficiency in processing high volumes of mail.
- Trained new staff on mail handling procedures and safety protocols, fostering a collaborative work environment.
- Monitored sorting processes for accuracy, resolving discrepancies to maintain quality control standards.
- Handled special mail items with care, following specific handling procedures.
- Selected products accurately from shelves to meet daily order requirements.
- Operated hand-held scanners to track inventory and fulfill orders efficiently.
- Maintained cleanliness and organization of work area for safety compliance.
- Collaborated with team members to streamline picking processes and reduce delays.
- Utilized RF scanners to scan products accurately and efficiently.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Verified accuracy of items picked, packed and shipped to customers.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Labeled boxes and placed in outbound collection areas.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education
Bachelor of Science - Marketing
Albany State University
Albany, Georgia, GA 09.1996 - 5 2004
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
Accomplishments
Graduated college with a 3.0 G.P.A.
Work History
01-2024
Timeline
Warehouse Operator I
Croda/Avanti
07.2026 - 10.2026
Shipping Technician I
Croda/ Avanti
01.2026 - 07.2026
Retail Associate
Roses
01.2023 - 02.2024
Warehouse Associate
A.C. Legg
09.2015 - 12.2025
Administrative Assistant
UPS
02.2012 - 08.2015
Mail Sorter
Aflac
03.2009 - 02.2012
Bachelor of Science - Marketing
Albany State University
09.1996 - 5 2004