Marcus Fox
Memphis,TN
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
2
2
years of professional experience
Work History
Loader and Unloader
UPS
Memphis, TN
11.2024 - Current
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Reported any maintenance issues related to equipment or facilities promptly to supervisors.
- Unloaded materials by hand or with equipment to help team meet work demands.
Shift Manager
Taco Bell
Memphis
09.2023 - 11.2024
- Ensured compliance with health and safety regulations.
- Resolved conflicts between employees or customers in a professional manner.
- Assisted in resolving escalated customer service issues in a timely manner.
- Trained new employees on company policies, procedures, and job responsibilities.
- Inspected work areas regularly for cleanliness and organization standards.
Shift Manager
Taco Bell
Memphis, TN
05.2023 - 08.2023
- Ensured compliance with health and safety regulations.
- Resolved conflicts between employees or customers in a professional manner.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Assisted in resolving escalated customer service issues in a timely manner.
- Monitored store operations to ensure compliance with company policies and procedures.
- Trained new employees on company policies, procedures, and job responsibilities.
Education
High School Diploma -
Hollis F Price Middle College H.S.
Memphis, TN05-2022
Skills
- Material handling regulatory compliance
- Team training and development
- Warehouse safety
- Loading efficiency
- Accurate money handling
- Employee training
- Opening and closing procedures
- Verbal and written communication
Certification(s)
- ServSafe
Timeline
Loader and Unloader
UPS
11.2024 - Current
Shift Manager
Taco Bell
09.2023 - 11.2024
Shift Manager
Taco Bell
05.2023 - 08.2023
High School Diploma -
Hollis F Price Middle College H.S.