Marcus Francis
Mount Vernon,NY
Summary
Motivated and offering excellent schedule, records and facilities management abilities. Safety-oriented and hardworking with two years of success in supporting recreational activities. Positive, upbeat and able to build solid relationships to drive long-term program effectiveness. Dedicated to completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Overview
1
1
year of professional experience
Work History
Student Activities Operations Coordinator
Marist College Student Activities
10.2023 - Current
- Streamlined operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Managed inventory levels, reducing waste and optimizing stock turnover rates.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
CAMP COUNSELOR
Hastings recreation
06.2023 - 08.2023
- Planned team sports, games and crafts events to entertain campers
- Accommodated last-minute program and schedule changes with positive and supportive attitude
- Communicated and documented children's absences, injuries and incidents according to policies and procedures
- Kept activity records to meet camp safety and incident reporting requirements
- Served as group leader to 65 campers
- Developed proactive recreational plans and goals based on skill assessment of each individual
RESTAURANT CASHIER
JES Catering
01.2023 - 06.2023
- Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks
- Computed transaction totals, processed payments and issued receipts
- Employed social skills to anticipate customers' additional needs
- Engaged customers, built connections and maintained positive attitude
- Wrapped and prepared customer purchases for carry-out or delivery
- Addressed common questions about store products
Education
Bachelor of Science - Criminal Justice
Marist College
06.2027
Skills
- Program evaluation
- Problem resolution
- Coordinate schedules
- Driving License
- English, Native
- Inventory Oversight
- Operations Management
- Customer Relations
Hobbies and Interests
- Collection Volunteer, Toys for Tots, March 2007
- Environmental cleanup volunteer for Westchester Parks Foundation
- Volunteer for the Boys and Girls club of Westchester
- Food line worker for the HOPE Soup Kitchen
- Storm aftermath volunteer for the Fuller Center for Housing
- Play the Violin
Timeline
Student Activities Operations Coordinator
Marist College Student Activities
10.2023 - Current
CAMP COUNSELOR
Hastings recreation
06.2023 - 08.2023
RESTAURANT CASHIER
JES Catering
01.2023 - 06.2023
Bachelor of Science - Criminal Justice
Marist College
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