MARCUS FRANCIS
Mount Vernon,NY
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Activites Operations Coordinator
Marist College
Poughkeepsie, New York
10.2023 - Current
- Streamline operations by implementing efficient processes and procedures. - Utilized superb communication skills in assisting visitors and students. - Enhance customer satisfaction by promptly addressing concerns and providing accurate information. - Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. - Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies. - Assisted with special projects such as event planning or research tasks. - Organized, set up, and broke down conference rooms for on and off campus organizations. - Maintained an accurate recordkeeping system of all communication with external stakeholders.
Campus Manager
Fresh Prints
Poughkeepsie, NY
03.2024 - Current
- Responded quickly to meet customer needs and resolve problems. - Participated in ongoing training to enhance own job skills and knowledge. - Met deadlines while maintaining high-quality deliverables. - Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives. - Approached customers and engaged in conversation through use of effective interpersonal and people skills. - Managed tight deadlines and exceeded client expectations with attention to detail and flawless execution, and addressed key issues to meet client needs.
Campaign Experience
Various
, NY
- Worked on the Marist College Student Body President and Vice President elect campaign. - Provided support during live events related to the campaign, such as debates or tabling. - Posted fliers and posters to raise voter support. - Monitored competitor activities to inform campaign strategy decisions.
- I was a class representative all through high school. - Student Body President my senior year. - Gave speeches to the entire student body. - Organized Montfort's Spirit Week, the school's largest student involved event of the year. - Ran and organized weekly meetings. - Raised hundreds of dollars for various clubs and school organizations.
Education
Bachelor of Science (B.S.) - Criminal Justice
Marist College
06.2027
High School Diploma -
The Montfort Academy
05.2023
Skills
- Excel spreadsheets
- Adobe Illustrator
- Adobe Photoshop
- Microsoft Office Suite expertise
- Team Leading
Certification
- NYS 77-hour Real Estate Salesperson Licensing Course Certificate of Completion
Clubs and Organizations
- Marist Student Government Association DEI executive Board member
- Marist Student Government Association Deputy Vice President of Club Affairs
- Event Coordinator and Social Media Chair for Black Student Union
- Pre-Law track and society
- Moot Court
- Member and van driver for Campus Ministry
- Marist Ambassador and Shadowee
- Student Body President in High School
Volunteer Experience
- Worked on Marist College Student Body President and Vice President elect campaign by hanging up fliers, went door to door, and boosted social media
- Enviornmental cleanup volunteer for Westchester Parks Foundation
- Volunteer for the Boys and Girls Club of Westchester
- Food line worker for the HOPE Soup Kitchen
- Storm aftermath volunteer for the Fuller Center for Housing
Timeline
Campus Manager
Fresh Prints
03.2024 - Current
Student Activites Operations Coordinator
Marist College
10.2023 - Current
Campaign Experience
Various
Bachelor of Science (B.S.) - Criminal Justice
Marist College
High School Diploma -
The Montfort Academy