Marcus Francis
Tucson,AZ
Summary
Self-motivated individual with a proven track record in fast-paced environments. Known for exceptional time management and adaptability, contributing to effective problem resolution and enhanced team dynamics.
Detail-oriented professional with strong teamwork and problem-solving skills. Skilled in managing multiple projects and facilitating open communication to enhance workplace collaboration.
Experienced advocate skilled in mediating workplace relations and fostering collaboration. Demonstrates strong attention to detail and effective communication, ensuring fair treatment and improved team morale.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
GWA
HomeGoods Distribution Center
02.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Union Stewart
Home Goods Distribution
02.2022 - Current
- Mediated employee grievances to ensure adherence to union agreements and improve workplace relations.
- Educated members on rights and benefits provided under collective bargaining agreements.
- Collaborated with management to resolve issues and maintain a harmonious work environment.
- Conducted regular meetings to update members on union activities and address concerns effectively.
- Advocated for members' needs during discussions with management, ensuring representation at all levels.
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Provided guidance to fellow stewards in handling challenging situations or navigating difficult decisions within their roles as representatives of their peers.
- Facilitated open communication channels between union leadership, membership, and management teams to ensure transparency in decision-making processes.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Custodian
University of Arizona
11.2012 - 11.2019
- Maintained cleanliness and sanitation of university facilities to enhance student and staff experience.
- Operated cleaning equipment and utilized proper chemicals to ensure safe and effective cleaning practices.
- Conducted routine inspections of facilities, identifying areas for improvement in safety and cleanliness standards.
- Trained new custodial staff on procedures, equipment use, and safety protocols to ensure consistent performance.
- Oversaw inventory management of cleaning supplies, ensuring availability while minimizing waste through strategic ordering practices.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
High School Diploma -
Albany High School
Albany, NYSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
- Collaborated with team of 5 or more in the achievement of area goals..
- Achieved daily by completing all clerical duties with accuracy and efficiency.
- Supervised/Covered the team of 6 and up staff members in order to the days quota.
- Communication with AOM for resolution of employee conflict and reaching team goals.
Timeline
GWA
HomeGoods Distribution Center
02.2022 - Current
Union Stewart
Home Goods Distribution
02.2022 - Current
Custodian
University of Arizona
11.2012 - 11.2019
High School Diploma -
Albany High School
Employee of the Month
was receive for becoming team leader, organizational skills and training of new team members.