Summary
Overview
Work History
Education
Skills
Timeline
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Marcus Goldsby

Henderson

Summary

Proven track record in enhancing customer satisfaction and maintaining high safety standards, as demonstrated at Montroy Signs & Graphics. Skilled in heavy equipment handling and fostering teamwork, I excel in optimizing delivery routes and ensuring the integrity of inventory. Achieved significant reductions in damage incidents, underscoring my commitment to efficiency and quality service.

Overview

Work History

Warehouse/Driver

Montroy Signs & Graphics
  • Mitigated damage to inventory by following proper lifting techniques when moving heavy or bulky items throughout the warehouse space.
  • Stocked and examined inventory items and reported wear or defects to supervisor.
  • Minimized loss or damage incidents during transportation by securing cargo properly within vehicle compartments using appropriate restraints, padding materials, and weight distribution techniques.
  • Pulled and organized customer orders by part number and quantity for delivery from warehouse.
  • Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
  • Demonstrated exceptional problem-solving skills when confronted with unexpected challenges during the delivery process, promptly addressing issues to maintain client satisfaction.
  • Loaded materials into vehicle using pallets, skids, platforms, or lifting devices and installed bracing or padding to prevent shifting or damage in transit.
  • Ensured timely deliveries by creating optimized routes based on customer locations and delivery schedules.
  • Strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
  • Enhanced customer satisfaction with prompt and professional communication regarding order status and expected delivery times.
  • Maintained high standards of cleanliness within the warehouse facility, keeping aisles clear and free from debris for safe navigation during daily operations.
  • Delivered accurate and timely orders and maintained professionalism in appearance and conduct to foster positive customer experiences.
  • Operated and maintained forklifts, lifts, and pallet jacks in a safe & effective manner.

Delivery Driver

Amazon/Prime Logistics
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Landscaper

CLM Landscaping
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Can operate medium to heavy equipment.
  • Know how to mix different chemicals with proper PPE.

Education

Basic High School
Henderson, NV

Skills

  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Shipping and receiving
  • Material handling
  • Heavy lifting
  • Heavy equipment handling
  • Pallet jack operation
  • Truck loading
  • Route planning
  • Vehicle maintenance
  • Damage protection
  • Teamwork and collaboration
  • General laborer
  • OSHA workplace safety
  • Customer Service-oriented

Timeline

Warehouse/Driver

Montroy Signs & Graphics

Delivery Driver

Amazon/Prime Logistics

Landscaper

CLM Landscaping

Basic High School
Marcus Goldsby