Marcus Gonzalez
Dallas
Summary
Dynamic and results-oriented professional with extensive experience at Pratt Industries and L3 Aerospace Systems. Excelled in fast-paced environments, demonstrating exceptional problem-solving, critical thinking, and teamwork skills. Proven track record of enhancing aircraft reliability and customer satisfaction, showcasing a commitment to quality and attention to detail.
Overview
2019
2019
years of professional experience
Work History
Corrugating
Pratt Industries
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Race Car Mechanic
Advanced Modern Performance
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Demonstrated exceptional attention to detail when performing vehicle inspections, ensuring thorough documentation of findings for effective communication with customers on recommended repairs or maintenance services.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Repaired and replaced worn and damaged components.
- Boosted shop reputation for expertise in specific makes or models, driving increased customer referrals.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Social Media Manager
Advanced Modern Performance
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Increased brand awareness by developing and implementing effective social media strategies.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Boosted brand visibility by creating and executing innovative social media campaigns.
- Increased follower engagement with interactive content and timely responses to comments.
- Monitored social media trends to keep brand's content relevant and engaging.
- Worked flexible hours across night, weekend, and holiday shifts.
Photographer / Videographer
Advanced Modern Performance
- Developed strong relationships with clients through clear communication and professionalism.
- Digitally edited photos to enhance appearance.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned, and uploaded photographs for publication.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Customized photography strategies based on intended use and client preferences.
- Assisted clients with creative ideas for photography needs.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Offered image proofs to help clients choose best photos from shoot.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Took photos from different angles and perspectives to capture perfect images.
- Photographed high-quality images for various print and digital projects.
- Captured stunning images for variety of projects.
- Shot photographs in controlled lab, field, and remote environments.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
Detailer
Hacienda Car Wash
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Removed dirt and debris from vehicle and equipment interiors.
- Applied wax and sealants to exterior of vehicles and equipment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Shined vehicle windows and windshields to remove water spots.
- Utilized high-pressure washers to clean vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Polished windows and mirrors of vehicles and equipment.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Provided exceptional customer service and addressed customer inquiries.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Applied protective agents, including sealants, to protect surfaces.
Driver Helper
UPS
- . Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
- Lifted and carried packages weighing up to Number pounds.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Scanned and tracked packages for delivery accuracy and security.
Demolition Laborer
Star Demo
- Proactively identified potential hazards or issues during site inspections prior to beginning demolition work, mitigating risks before they became problematic.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Used variety of hand and power tools to complete tasks.
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Reduced project completion time by efficiently organizing and executing tasks with team members.
- Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Social Media
Speed Fx
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Operated support equipment and flight line vehicles.
- Increased aircraft reliability by performing thorough inspections, diagnosing issues, and repairing or replacing necessary components.
- Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Performed corrosion control measures on various aircraft components, preserving structural integrity and prolonging service life.
Aircraft Mechanic
L3 Aerospace Systems
01.2018 - 02.2019
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Operated support equipment and flight line vehicles.
- Increased aircraft reliability by performing thorough inspections, diagnosing issues, and repairing or replacing necessary components.
- Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Performed corrosion control measures on various aircraft components, preserving structural integrity and prolonging service life.
Education
Aircraft Technician - Aircraft Maintenance
Aviation Institute of Maintenance
Irving, TX09.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Critical thinking
- Organization and time management
- Problem resolution
- Decision-making
- Computer skills
- Organizational skills
- Excellent communication
- Flexible and adaptable
Timeline
Aircraft Mechanic
L3 Aerospace Systems
01.2018 - 02.2019
Corrugating
Pratt Industries
Race Car Mechanic
Advanced Modern Performance
Social Media Manager
Advanced Modern Performance
Photographer / Videographer
Advanced Modern Performance
Detailer
Hacienda Car Wash
Driver Helper
UPS
Demolition Laborer
Star Demo
Social Media
Speed Fx
Aircraft Technician - Aircraft Maintenance
Aviation Institute of Maintenance
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