Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marcus Gray

335 Woodland Street: Trenton,New Jersey

Summary

Hardworking and punctual for all jobs working in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Trained from the bottom up to ASM position in 3 months. Expand skills while facilitating company growth. Hardworking and reliable on all jobs with strong ability in teamwork. Offering knowledge as a Team player and willing to train on any and all positions. Highly organized, proactive and punctual with team-oriented mentality. Safety-minded Manager with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping and customer service areas. Identifies and resolves problems without delay maintaining order. Trained is front end Registers, Banking deposits, Drop Safes. Opening and Closing New Stores and Old Stores.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Dollar General Store
Trenton, New Jersey
02.2024 - 07.2024
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Maintained a safe working environment by enforcing safety regulations.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided training to new employees on company policies and procedures.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented successful business strategies to increase revenue and target new markets.

Overnight Stocker and Receiver

Shop-rite of Bordentown
Bordentown, NJ
02.2022 - 06.2023
  • Prepared outgoing shipments by verifying materials against shipping orders; packing boxes; affixing labels; calculating weights; sealing packages; loading trucks
  • Organized warehouse space to maximize efficiency of product storage
  • Operated forklift or other machinery safely to move large quantities of merchandise as needed
  • Prepared documentation to track and report on damaged or missing items
  • Checked in merchandise, compared identifying information against receiving documents for accuracy
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval
  • Set up advertising signs on shelves and counters to attract customers and promote sales
  • Maintained inventory of shipping materials and supplies
  • Prepared packages for shipping and determined most economical shipping methods
  • Performed general maintenance duties such as sweeping floors and cleaning bathrooms when necessary
  • Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.

Landscaping Foreman

Warrick Properties Group, LLC
Hamilton, NJ
02.2015 - 12.2021
  • Investigated customer complaints regarding landscape services provided
  • Reviewed completed work to monitor and enforce quality standards and requirements
  • Coordinated with suppliers for delivery of materials to job sites
  • Maintained accurate records of completed jobs, materials used, and labor hours
  • Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures
  • Communicated with managers to resolve issues needing attention on customer property
  • Completed daily timesheets for team and submitted to managers
  • Taught landscaping crew members proper techniques for new plantings and ongoing maintenance
  • Organized worker schedules and supervised loading of tools and equipment on work trailers to prepare for upcoming workday
  • Identified potential hazards on site and took corrective action when required
  • Supervised crews during installation of plants, trees, shrubs, sod and seed lawns, water features and other decorative elements
  • Established and enforced procedures and work standards, promoting team performance and safety
  • Inspected landscape sites to determine work required and estimated timeframes for completion
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Monitored project progress to enforce adherence to deadlines and quality standards
  • Maintained communication with customers throughout project lifecycle
  • Trained employees on proper use of tools and equipment in accordance with safety regulations.

Education

High School Diploma -

Trenton Central High School
06.1999

Skills

Warehousing Operations

  • Store Opening and Closing, with Shipping and Receiving Skills
  • Safety Procedures Performance EvaluationsTeam Management
  • Inventory Management,Records Management,Cash Auditing, Front end procedures for all cash registers Plus Store Deposits
  • Punctual and Reliable
  • Attention to Detail
  • Inspection and Quality Control
  • Self-Motivated and Independent
  • Store Organization, Stock Rotations, Display Setups, Sales Growth
  • Customer Relations
  • Effective Communication
  • Forklift Operation
  • Export Compliance Regulations
  • Packing Equipment Operation

References

References References available upon request.

Timeline

Assistant Store Manager

Dollar General Store
02.2024 - 07.2024

Overnight Stocker and Receiver

Shop-rite of Bordentown
02.2022 - 06.2023

Landscaping Foreman

Warrick Properties Group, LLC
02.2015 - 12.2021

High School Diploma -

Trenton Central High School
Marcus Gray