Marcus Gray
Beaumont
Summary
Dedicated and enthusiastic leader with extensive experience in safety supervision, team management, and customer service excellence. Proven ability to ensure compliance with safety regulations and foster a supportive environment for young athletes. Passionate about mentoring and dedicated to promoting a safe and respectful atmosphere.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner
Trim & Tidy LLC
Beaumont
06.2021 - Current
- Managed customer interactions and ensured satisfaction through effective communication and service delivery
- Developed operational procedures to maintain a safe and efficient environment, ensuring compliance with health and safety standards
- Implemented quality assurance processes to ensure product excellence.
- Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
Commercial Pilot
GoJet Airlines LLC
St. Louis
01.2020 - 05.2020
- Conducted preflight checks and monitored safety conditions, ensuring compliance with FAA regulations
- Trained and supervised flight crews, promoting a culture of safety and teamwork
Tour Pilot/Supervisor
Helicopter Adventures
Myrtle Beach
05.2016 - 09.2016
- Ensured customer safety during aerial tours and coordinated with ground staff for efficient operations
- Developed and maintained safety protocols to enhance the passenger experience
- Conducted pre-flight inspections of aircrafts' engines, fuel systems, instruments and other critical components.
- Kept close eye on passengers and met all needs with care to promote satisfaction and repeat business.
Active Duty Soldier, Human Resource Specialist
United States Army
06.2006 - 07.2012
- Implemented HR policies and managed site security, contributing to team safety and readiness
- Trained and supervised personnel, enhancing team productivity and compliance with safety regulations
- Conducted daily physical training to maintain peak physical and mental condition.
- Maintained accurate, updated files on civilian and military personnel in battalion.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
Education
Associate of Applied Science - Certified Flight Instructor
Universal Helicopter Institute/Dodge City Community College
Scottsdale, AZ01.2016
Skills
- Strong Leadership and Supervisory Skills
- Excellent Communication and Interpersonal Skills
- Problem-Solving and Attention to Detail
- Knowledge of Safety Regulations and Best Practices
- Ability to Remain Composed in Emergencies
- Team Collaboration and Independent Work
Certification
Certified Salesforce Associate, 09/01/22
Timeline
Owner
Trim & Tidy LLC
06.2021 - Current
Commercial Pilot
GoJet Airlines LLC
01.2020 - 05.2020
Tour Pilot/Supervisor
Helicopter Adventures
05.2016 - 09.2016
Active Duty Soldier, Human Resource Specialist
United States Army
06.2006 - 07.2012
Associate of Applied Science - Certified Flight Instructor
Universal Helicopter Institute/Dodge City Community College
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