Overview
Work History
Education
Skills
Timeline
Generic

Marcus Green

Chester,VA

Overview

12
12
years of professional experience

Work History

Train Conductor

Norfolk Southern
Roanoke, VA
12.2022 - Current
  • Managed railcar loading, unloading and switching.
  • Upheld tight deadlines for delivery of freight and arrival of passengers.
  • Communicated with dispatchers regarding trains' routes, timetables and cargoes.
  • Performed emergency and regular maintenance on rail cars and trains during, before and after trips to optimize functionality.
  • Conferred with engineers to plan regular repairs and necessary maintenance stops.
  • Directed crew members by employing flag or hand signals, lantern and radio communications.
  • Interpreted various signals to start, stop and back-up train or set and release air brakes.

Sr. Risk Coordinator /Floor Supervisor

Capital One
Chester, VA
07.2019 - 05.2022
  • Customer advocate that helped resolve outstanding accounts and provide outstanding customer service.
  • Facilitated meetings and prepared presentations to share ideas and findings.
  • Established reporting and monitoring to drive strategic execution.
  • Assisted key users in testing new functionality by documenting and retaining knowledge.
  • Utilized internal and external feedback to document business requirements.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Developed reports or created dashboards, providing financial-related information to make informed business decisions.
  • Analyzed operational data, surfacing insights and findings to support business and technical decisions.

Assistant Manager/Truck Unloader

Walmmart Distribution
Dinwiddie, VA
12.2016 - 10.2018
  • Established priorities and assigned tasks to support dock operations.
  • Oversaw 15+ loading and unloading for trailers and client pick-ups and identified damaged products.
  • Complete daily logs for inventory tracking of cargo received and logged discrepancies.
  • Trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
  • Created great work environment and great team morale, and enforced policies and procedures for entire logistics team.
  • CERTIFED FORKLIFT OPERATOR;
  • Read and attached appropriate labels and tags to products and packages for identification purposes.

Production Line Leader

Hill Phoenix
Chester, VA
06.2014 - 03.2016
  • Performed machine tool changes to keep line running at optimal performance.
  • Completed high-quality work by performing bindery tasks according to job instructions and work orders.
  • Communicated with staff coordinate work, maintain efficiency and achieve production targets.
  • Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members in high pace enviornment to deliver project requirements, develop solutions and meet daily deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Lead Supervisor

ECONO JANITORIAL SERVICES INC
Sandston, VA
09.2012 - 06.2014
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Oversaw and facilitated general and preventive maintenance schedule across facility.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.

Education

High School Diploma -

Herbert H Lehman High School
Bronx, NY

Bachelor of Arts -

Bronx Community College of The City University of New York
The Bronx, NY

Skills

  • Business Recovery and Sustainability
  • Data Mining
  • Technology Architecture Analysis
  • Forecasting and Planning
  • Digital Illustration
  • Adobe Illustrator Guru
  • Microsoft office expert
  • Google suite
  • Employee Coaching and Motivation
  • Team Leader and morale booster
  • Novice Coder
  • Data Entry
  • Word Processing Software
  • Computer Skills
  • VMWare
  • Linux
  • People Skills
  • Worked with multiple project management software
  • Cash Flow Analysis
  • PPE Compliance
  • Punctual and Reliable

Timeline

Train Conductor

Norfolk Southern
12.2022 - Current

Sr. Risk Coordinator /Floor Supervisor

Capital One
07.2019 - 05.2022

Assistant Manager/Truck Unloader

Walmmart Distribution
12.2016 - 10.2018

Production Line Leader

Hill Phoenix
06.2014 - 03.2016

Lead Supervisor

ECONO JANITORIAL SERVICES INC
09.2012 - 06.2014

High School Diploma -

Herbert H Lehman High School

Bachelor of Arts -

Bronx Community College of The City University of New York
Marcus Green