Marcus Green
Chester,VA
Overview
12
12
years of professional experience
Work History
Train Conductor
Norfolk Southern
Roanoke, VA
12.2022 - Current
- Managed railcar loading, unloading and switching.
- Upheld tight deadlines for delivery of freight and arrival of passengers.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
- Performed emergency and regular maintenance on rail cars and trains during, before and after trips to optimize functionality.
- Conferred with engineers to plan regular repairs and necessary maintenance stops.
- Directed crew members by employing flag or hand signals, lantern and radio communications.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
Sr. Risk Coordinator /Floor Supervisor
Capital One
Chester, VA
07.2019 - 05.2022
- Customer advocate that helped resolve outstanding accounts and provide outstanding customer service.
- Facilitated meetings and prepared presentations to share ideas and findings.
- Established reporting and monitoring to drive strategic execution.
- Assisted key users in testing new functionality by documenting and retaining knowledge.
- Utilized internal and external feedback to document business requirements.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Developed reports or created dashboards, providing financial-related information to make informed business decisions.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
Assistant Manager/Truck Unloader
Walmmart Distribution
Dinwiddie, VA
12.2016 - 10.2018
- Established priorities and assigned tasks to support dock operations.
- Oversaw 15+ loading and unloading for trailers and client pick-ups and identified damaged products.
- Complete daily logs for inventory tracking of cargo received and logged discrepancies.
- Trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
- Created great work environment and great team morale, and enforced policies and procedures for entire logistics team.
- CERTIFED FORKLIFT OPERATOR;
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Production Line Leader
Hill Phoenix
Chester, VA
06.2014 - 03.2016
- Performed machine tool changes to keep line running at optimal performance.
- Completed high-quality work by performing bindery tasks according to job instructions and work orders.
- Communicated with staff coordinate work, maintain efficiency and achieve production targets.
- Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members in high pace enviornment to deliver project requirements, develop solutions and meet daily deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Lead Supervisor
ECONO JANITORIAL SERVICES INC
Sandston, VA
09.2012 - 06.2014
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Maintained order and cleanliness of work areas to conform with health codes.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NYBachelor of Arts -
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Business Recovery and Sustainability
- Data Mining
- Technology Architecture Analysis
- Forecasting and Planning
- Digital Illustration
- Adobe Illustrator Guru
- Microsoft office expert
- Google suite
- Employee Coaching and Motivation
- Team Leader and morale booster
- Novice Coder
- Data Entry
- Word Processing Software
- Computer Skills
- VMWare
- Linux
- People Skills
- Worked with multiple project management software
- Cash Flow Analysis
- PPE Compliance
- Punctual and Reliable
Timeline
Train Conductor
Norfolk Southern
12.2022 - Current
Sr. Risk Coordinator /Floor Supervisor
Capital One
07.2019 - 05.2022
Assistant Manager/Truck Unloader
Walmmart Distribution
12.2016 - 10.2018
Production Line Leader
Hill Phoenix
06.2014 - 03.2016
Lead Supervisor
ECONO JANITORIAL SERVICES INC
09.2012 - 06.2014
High School Diploma -
Herbert H Lehman High School
Bachelor of Arts -
Bronx Community College of The City University of New York