Marcus Hall
Wheaton,IL
Summary
Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 7 years of experience in fast-paced sales environments.
Overview
7
7
years of professional experience
Work History
National Sales Account Executive
SpotHero
01.2022 - Current
- Continued focus on expanding markets, optimizing existing locations, and executing large-scale partnerships within the parking sector including but not limited to (U-Park - Seattle, Spacer - National, Canada Wide Parking - Canada/US)
- Directly responsible for securing over 100 net new locations annually on the SpotHero platform, while concurrently boosting revenue by over $500k through end-user sales
- Oversee and cultivate relationships with key national clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling SpotHero solutions, with a primary focus on prospecting and closing large national portfolios.
Growth Manager
SpotHero
03.2018 - 01.2022
- Key focus on closing net new locations for the SpotHero platform, focusing on parking inventory for events and daily parking
- Aligning with Senior Sales members to ensure efficient sales strategy when presenting to national clients as it pertains to PowerPoint presentations, Excel-focused data, and analytics, client-specific sales demos
- Active participant in parking-related national conferences including National Parking Association, Parking Industry Expo, IPMI Parking & Mobility while developing relationships and key stakeholder contacts on a national level.
SpotHero Senior Hero
SpotHero
03.2017 - 03.2018
- Provide immediate assistance to support employees during real-time customer inquiries
- Assistance including, but not limited to, refund/compensation approval, customer escalations, and issue resolutions
- Collaborate with leadership to refine Hero Day Training program for employees outside of the support department while delivering training with an emphasis on keeping employees and executive management, up to date with support policies and procedures
- Work directly with the leadership of the contracted support team (Five Star) to deliver training for employees, focusing on de-escalation tactics, service level improvements, and QA policies and procedures.
Education
Associate of Arts - Broadcast Management
The University of Texas At Arlington
Arlington, TXSkills
- Negotiation expertise
- Sales Presentations
- Solution selling
- Sales Reporting
- Pipeline Management
- Territory Management
- Client Relationship Building
- Data-driven decision-making
- Cold calling expertise
- Strategic Planning
- Account Management
- Revenue Generation
Sports Card Experience
- Avid sports card/memorabilia collector for the past 15 years
- Products of interest: Baseball (Bowman, Bowman Chrome & Draft, Topps Chrome), Football (Prizm, National Treasures, Immaculate, Select), Basketball (Prizm, National Treasures, Flawless, Select, Contenders)
- Attend local sports card shows weekly as well as attending nationwide shows including: NSCC, Dallas Card Show, Midwest Monster, Burbank Card Show, Chicago Sports Spectacular
Timeline
National Sales Account Executive
SpotHero
01.2022 - Current
Growth Manager
SpotHero
03.2018 - 01.2022
SpotHero Senior Hero
SpotHero
03.2017 - 03.2018
Associate of Arts - Broadcast Management
The University of Texas At Arlington
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