Marcus Hardeman
Katy
Summary
Result-oriented electrician with an Associate of Applied Science in Electrical Power and Control, specializing in the installation and maintenance of industrial electrical systems. Proven expertise in troubleshooting and diagnosing equipment issues, ensuring operational reliability and efficiency in manufacturing environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Electrical Field Service Technician
Toshiba International Corporation, TIC
Houston
03.2025 - Current
- Installed, tested, and integrated industrial electrical and automation systems within manufacturing environments.
- Facilitated installation and troubleshooting of industrial systems, including VFDs, PLCs, and motor controls, ensuring optimal performance.
- Conducted operational tests, system checks, and equipment measurements to ensure system reliability.
- Performed onsite diagnostics and testing to verify proper system integration.
- Assisted with commissioning and validation of newly installed systems in live industrial settings.
- Implemented and deployed electrical technologies to meet functional performance standards.
- Developed automation solutions that improved operational efficiency in customer facilities.
- Collaborated with engineers and plant staff on upgrades and design modifications.
Warehouse Assistant Manager
Amazon
Brookshire
08.2021 - 02.2025
- Led as the go-to PG/Super Solver for enhancing Crets processing efficiency by 30% and eliminating barriers for all staffed peers, leveraging automated tools and AI algorithms
- Analyzed data to improve Crets' problem-solving capabilities, contributing to a 30% increase in efficiency
- Collaborated with peers to identify and resolve over 50 operational barriers through Root Cause Analysis and brainstorming techniques
- Drove operational and pivotal tasks with 100% efficiency using automation software pit/forklift
- Delivered comprehensive training to over 200 new hires to ensure proficient and efficient execution of their responsibilities while conducting hands-on, interactive sessions for 100 employees requiring additional support
- Acted as a learning ambassador/process assistant to increase employee training completion rates by 40% and develop a new onboarding process for 100 employees using process mapping software, Word, and Microsoft tools.
- Boosted work morale and overall mood by facilitating morning stand-ups and encouraging peers daily
Kitchen staff member
Oncue
Houston
07.2020 - 08.2021
- Ensured the sanitation of hundreds of dining ware and kitchen equipment in compliance with FDA health code standards
- Designed dishes tailored to customer preferences to achieve a 90% satisfaction rate
- Managed inventory levels and readied ingredients during downtimes to optimize operational efficiency and prepare for peak periods using inventory tracking systems
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Staff member
Cici's Pizza
Katy
11.2018 - 07.2020
- Boosted efficiency by 20% through seamless cross-functional cooperation, aligning with project demands and meeting schedule targets utilizing teamwork skills and communication tools
- Ensured high efficiency, team safety, and productivity by maintaining clean, organized work areas, resulting in a 50% increase in efficiency and a 70% decrease in accidents
- Facilitated seamless communication among team members to streamline job responsibilities and accomplish daily tasks, leading to a 20% increase in efficiency
- Provided customers with expert guidance, product demonstrations, and tailored recommendations to drive a 20% increase in sales, boost conversion rates, and enhance customer satisfaction scores
Lifeguard
Typhoon Texas
Katy
06.2018 - 10.2018
- Demonstrated proficiency in first responder skills, honed expertise in First Aid and CPR, resulting in swift and effective aid provision to individuals in distress during accidents and medical emergencies, with an average response time of less than 3 minutes
- Patrolled locations, delivering immediate care and assistance to over 40 individuals using CPR and First Aid techniques during emergencies
- Identified and addressed weekly safety concerns among recreational users to minimize accidents, rule violations, and injuries
- Developed targeted skills workshops and performance assessment tools to enhance daily job performance and productivity
Education
Associate of Applied Science - Electrical Power and Control
Texas State Technical College
Rosenberg, TX08-2024
Skills
- Programmable logic controllers (PLC)
- Automation and motor controls
- VFD setup and maintenance
- Circuit design and analysis
- System troubleshooting and operations
- Maintenance of industrial systems
- AC/DC motor maintenance
- Transformer maintenance and installation
- High voltage systems
- Troubleshooting with multimeters and oscilloscopes
- Process control instrumentation
- System testing
- National Electrical Code (NEC) knowledge
Course Modules
- DC Circuits
- Intro to Electrical Safety and Tools
- Plane Trigonometry
- Gen Ed Social
- AC Circuits
- Motor Control
- Technical Business Writing
- Gen Ed Elective
- Transformers
- AC DC Drivers
- Digital Fundamentals
- Drafting for Specific Occupations
- National Electrical Code
- Electrical Machines
Certification
- MSHA Surface
- Osha 10
- NFPA 70E
- H2S Safety Training
Certification
Houston Area Safety Council HASC - Toshiba Variable Frequency
Drive (VFD) Certification
Toshiba International Corporation
Timeline
Electrical Field Service Technician
Toshiba International Corporation, TIC
03.2025 - Current
Warehouse Assistant Manager
Amazon
08.2021 - 02.2025
Kitchen staff member
Oncue
07.2020 - 08.2021
Staff member
Cici's Pizza
11.2018 - 07.2020
Lifeguard
Typhoon Texas
06.2018 - 10.2018
Associate of Applied Science - Electrical Power and Control
Texas State Technical College