Marcus Hawkins
Milwaukee,WI
Summary
Diligent forklift operator with superior work ethic, friendly demeanor and 8 years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting, loading and unloading trucks, logging products and maintaining cleanliness of storage areas.
Overview
18
18
years of professional experience
Work History
Selector
Roundy's
Milwaukee, WI
04.2020 - 12.2023
- Verified accuracy of orders, ensuring that all items were properly selected and counted.
- Loaded, unloaded and moved products using various material handling equipment such as pallet jacks and hand-trucks.
- Maintained records of daily order selections, returns and discrepancies reported on pick tickets.
- Operated powered industrial equipment such as forklifts, reach trucks, turret trucks., to transfer merchandise between storage areas.
- Inspected incoming shipments for quality control purposes prior to accepting delivery into the warehouse facility.
- Accurately updated computer systems with information regarding item locations within the warehouse.
Assembler
Kohler
Milwaukee, WI
01.2018 - 04.2020
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Inspect finished products for defects and conformance to customer requirements.
Forklift Operator
XPO Logistics
Milwaukee, WI
02.2018 - 04.2018
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
Warehouse Packer
Hansen Storage
Milwaukee, WI
08.2015 - 02.2018
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Organized warehouse inventory and stocked shelves with incoming deliveries.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Used handheld scanners to track inventory movement within the warehouse system.
Manager
McDonald's Restaurant
Milwaukee, WI
06.2006 - 02.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Lead Suervisor
Wal-Mart Supercenter
Milwaukee, WI
04.2012 - 08.2014
- Developed and implemented operational plans to ensure efficient workflow of daily tasks.
- Provided guidance to junior staff members regarding best practices for productivity improvement.
- Managed inventory levels, placing orders as needed to meet customer demand.
- Supervised, trained and guided team by coaching on daily activities.
- Monitored daily operations for quality and adherence to work order specifications.
- Documented timecard data, maintenance logs and production logs.
- Complied with company policies, objectives and communication goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Applied Science - Career And Technical Education
Milwaukee Area Technical College
Milwaukee, WI05-2023
High School Diploma -
Wisconsin Conservatory of Lifelong Learning
Milwaukee06-2009
Skills
- Inventory organization
- Equipment operations
- Forklift Operation
- Product Organization
- Warehouse Safety
- Quality Control
- Merchandise restock
Affiliations
- Basketball
- Bowling
- Watching movies
Timeline
Selector
Roundy's
04.2020 - 12.2023
Forklift Operator
XPO Logistics
02.2018 - 04.2018
Assembler
Kohler
01.2018 - 04.2020
Warehouse Packer
Hansen Storage
08.2015 - 02.2018
Lead Suervisor
Wal-Mart Supercenter
04.2012 - 08.2014
Manager
McDonald's Restaurant
06.2006 - 02.2017
Associate of Applied Science - Career And Technical Education
Milwaukee Area Technical College
High School Diploma -
Wisconsin Conservatory of Lifelong Learning
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