Marcus Henderson

• Led employee relations through effective communication, coaching, training, and development.
• Collaborated with medical teams to create uniform standards for clinical data reporting.
• Upheld critical security standards when managing user access actions such as setting up and removing accounts.
• Participated in quality assurance reviews to verify accuracy and reliability of data.
• Learned and adapted quickly to new technology and software applications.
• Enforced strict data validation rules to maintain accuracy and completeness of clinical data.
• Cultivated interpersonal skills by building positive relationships with clients, vendors and medical team
• Proven ability to develop and implement creative solutions to complex problems.
• Implementing recruiting tools that resulted in an increase in screening and enrollment
• Finding ways to ensure enrollment contracts were met by thinking outside of the box and within approved guidelines

• Managed over 20 Clinical Trials in 5 years with a >90% study completion rate overall
• Led in company overall revenue gains for 2 years straight base upon study enrollment and retention
• Managed the study start-up process with feasibility proposal and budget team
• Attend and coordinate site selection visits by ensuring the site was prepared and equipped to run proposed study
• Schedule SIV meetings, once the site has been approved by sponsor
• Create a timeline for IRB Submissions to be completed by regulatory department
• Provide assistance in the development of data management plans and provided input on study design
• Collaborated with medical teams to create uniform standards for clinical data reporting.
• Minimized manual system errors with streamlined data entry process.

• Effectively Managing and developing the pipeline for Phase 1 through Phase 3 clinical studies
• Making decisions independently and oversee important activities relevant to clinical research activities
• Building and maintaining professional relationships with investigators and other external stakeholders
• Working collaboratively with Country and Regional Operations
• Built complex data analysis reports and provided timely feedback to stakeholders.
• Accountable for performance and compliance with assigned protocols in relation to ICH/GCP
• Applied effective time management techniques to meet tight deadlines.
• Proactively driving/tracking execution and performance of deliverables/timelines/results to meet agreed commitments
• Demonstrated leadership skills in managing projects from concept to completion.

• Manage all aspects of the Research Department for five glaucoma specialist and surgeons
• Negotiate study budgets and startup cost for new enrolling studies
• Create study documents such as protocol and ICF to submit to centralized and or Local IRB
• Monitored unit budget to meet financial objectives for spend rate and funding.
• Managing payments to study patients for the duration of their trial participation
• Recruit, Consent and Screen patients from within the practice for all five physicians
• Capture real time data during Cataract (Device) surgery to trigger randomization for study patient
• Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
• Proven ability to learn quickly and adapt to new situations.
• Developed strong organizational and communication skills through coursework and volunteer activities.

• Maintained compliance with protocols covering patient care and clinical trial operations.
• Coordinated Site initiation visits and CRA Monitoring visits
• Responsible for the completion and accuracy of data prior to monitoring visits
• Attend Investigator meetings to train staff on protocol
• Ensure all Central IRB documentation was submitted and filed in ISF prior to study start
• Manage the safety and storage of study documents during and after study completion
• Collect, process and ship lab samples per lab manual for each study visit
• Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
• Skilled at working independently and collaboratively in a team environment.

• Adhered to standards in areas involving data collection, research protocols and regulatory reporting
• Complete and manage the accuracy of source documents and Electronic Data Capture for source verification
• Report to Principal Investigator on a weekly basis with status updates with start up, enrolling or close out studies
• Conducted screening interviews to determine eligibility of possible subjects.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
• Followed guidance from lab Manual on specimen collection and processes
• Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
• Gained extensive knowledge in data entry, analysis and reporting.

Language Capabilities English

• Dean's List
• Awarded Faculty Award
• Honor Roll
• 3.8 GPA