Marcus Herbert
Paso Robles,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
U.S Army
San Miguel, CA
08.2021 - Current
- As an Information Technology Specialist (25B) in the United States Army, I honed my expertise in installing, configuring, and maintaining computer systems and networks, ensuring compliance with strict security protocols. I provided technical support to unit personnel, resolving hardware and software issues promptly. With expertise in cybersecurity measures, I implemented antivirus software, firewalls, and conducted routine system updates to protect critical data. Additionally, I contributed to mission success by supporting field exercises and training events. My dedication to continuous learning and professional development is evidenced by completing courses such as the Information Technology Specialist Course (AIT) and earning certifications.
Satellite Operator-Maintainer
U.S Army
San Miguel, CA
08.2021 - 10.2023
- As a Satellite Communication Systems Operator-Maintainer in the United States Army, I ensured reliable and secure communication capabilities for military operations by operating and maintaining satellite communication systems. This involved installing, configuring, and aligning satellite antennas and terminal equipment, as well as conducting system checks, diagnostics, and troubleshooting to minimize downtime. I implemented encryption measures to protect classified communications and collaborated with team members to coordinate satellite communication operations effectively. Additionally, I provided technical training and guidance to unit personnel, maintained accurate records of equipment inventory and maintenance activities.
Network Communication Specialist
U.S Army
San Miguel, CA
08.2021 - 10.2023
- As a Network Communication Specialist in the United States Army, I was responsible for designing, implementing, and maintaining secure communication networks essential for military operations. I ensured uninterrupted connectivity and data transmission by installing and configuring network equipment, conducting troubleshooting, and managing network infrastructure while adhering to strict security protocols. Collaborating closely with team members and other military units, I played a vital role in coordinating network operations to support mission objectives effectively. Additionally, I provided technical guidance and training to unit personnel, contributing to overall proficiency and readiness.
Education
Associate of Science - Information Technology
American Public University System
Charles Town, WV02-2024
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UTSkills
- Programming Languages: Python
- Operating Systems: Windows, macOS, Linux
- IT Infrastructure: Virtualization, VMware, Active Directory
- IT Support Tools: Help desk ticketing systems
- Microsoft 365: Word, Excel, Powerpoint, Outlook
- Networking: TCP/IP, DNS, DHCP, LAN/WAN, VPN, Firewall configuration
- Routing and Switching: Configuration and management of routers and switches Cisco, Juniper
- Network Security: Firewalls Palo Alto Networks, VPN technologies (IPsec, SSL VPN),
- Network Virtualization: Virtual LANs (VLANs), Virtual Routing and Forwarding (VRF), Virtual Private Networks (VPNs)
Certification
- Google IT Support Specialization
- ITIL Foundation
- Comptia A+
- Comptia Network+
- Comptia Security+
Timeline
Information Technology Specialist
U.S Army
08.2021 - Current
Satellite Operator-Maintainer
U.S Army
08.2021 - 10.2023
Network Communication Specialist
U.S Army
08.2021 - 10.2023
Associate of Science - Information Technology
American Public University System
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University