Marcus Hill Jr
Aurora,CO
Summary
Driven and detail-oriented professional with experience at ECS, excelling in warehouse operations and customer service. Demonstrated ability to enhance productivity through efficient picking and packing, and commitment to quality control, evidenced by streamlined shipping procedures. Skilled in operating machines and RF scanners, with a strong focus on environmental sustainability and workplace cleanliness.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
ECS
Denver, CO
01.2024 - 09.2024
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Customer Service Associate Cashier
CDS
Denver, CO
08.2023 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Collected and authorized guest payments.
- Proactively addressed potential issues through clear communication with both customers and management staff.
Niagara Bottling
Niagara Water & Bottling
Denver, CO
01.2020 - 06.2023
- Supported environmental sustainability efforts by following company guidelines for proper disposal of waste materials and minimizing resource consumption during production.
- Improved overall cleanliness of the workspace by regularly sanitizing surfaces and disposing of waste materials according to company guidelines.
- Enhanced product quality by conducting regular inspections and adhering to strict quality control measures.
- Counted and recorded finished and rejected packaged items.
Customer Service Cashier
Arbys
Denver, CO
01.2018 - 01.2020
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Prepared and Cooked variety of foods
Education
General Studies
East High School
Denver, CO05.2020
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy lifting
- Warehouse Operations
- Operating Machines
- RF Scanner
- Pallet jack
- Loading and unloading trailers
Timeline
Warehouse Worker
ECS
01.2024 - 09.2024
Customer Service Associate Cashier
CDS
08.2023 - 01.2024
Niagara Bottling
Niagara Water & Bottling
01.2020 - 06.2023
Customer Service Cashier
Arbys
01.2018 - 01.2020
General Studies
East High School