Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Marcus Hurt

Marcus Hurt

Edgewater,USA

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

7
7
years of professional experience

Work History

Client Coordinator

MCMC
01.2025 - 04.2025
  • Analyzed trends and data to inform decision-making and program development.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Developed and implemented training programs for staff.
  • Use problem solving skills and attention to detail to accurately enter important information.

Data Analyst

Illumifin
10.2023 - 07.2024
  • Played a key role in customer support and operations for annuity applications.
  • Scraped and reviewed applications for errors, ensuring high-quality data entry.
  • Communicated with agents and transfer companies to facilitate smooth financial transactions.
  • Entered and processed client checks with precision and timeliness.
  • Identified operational issues and contributed to improved processes and customer satisfaction.

Customer Service Representative

Connexus Resource Group
01.2023 - 10.2023
  • Provided exceptional customer service by handling inquiries and resolving client issues.
  • Communicated effectively to ensure customer satisfaction and loyalty.
  • Deep understanding of products and services with strong problem-solving abilities.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Prep Manager

Baci Pizza & Bar
09.2022 - 01.2023
  • Maintained restaurant cleanliness and ensured guest comfort.
  • Properly labeled and managed food items with attention to expiration dates.
  • Tracked food production levels, meal counts, and supply costs.

Opener

Planet Fitness
02.2021 - 09.2022
  • Managed phone inquiries and assisted members with membership needs.
  • Achieved top membership sales and ensured guest satisfaction.
  • Removed materials and products from machines and equipment to place materials and products in boxes, trucks or conveyors.
  • Recorded pertinent data into company's digital database to document materials used and products created.

Salesman

New Smyrna Chrysler Dodge Jeep Ram
01.2018 - 12.2020
  • Assisted customers throughout the car buying experience.
  • Wrote emails and maintained customer communication, especially during COVID-19.
  • Developed strong understanding of customer needs and provided tailored solutions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.

Education

High School Diploma -

Daytona State College
New Smyrna Beach, FL
09-2015

Skills

  • Performance tracking
  • Salesforce proficiency
  • Strong organization
  • Exceptional communication
  • CRM software
  • Analytical skills
  • Self motivation
  • Written communication
  • Adaptability
  • Data analysis
  • Problem-solving abilities
  • Multitasking
  • Proficient in [Microsoft Excel]
  • Proficient in [Microsoft Word]

Timeline

Client Coordinator

MCMC
01.2025 - 04.2025

Data Analyst

Illumifin
10.2023 - 07.2024

Customer Service Representative

Connexus Resource Group
01.2023 - 10.2023

Prep Manager

Baci Pizza & Bar
09.2022 - 01.2023

Opener

Planet Fitness
02.2021 - 09.2022

Salesman

New Smyrna Chrysler Dodge Jeep Ram
01.2018 - 12.2020

High School Diploma -

Daytona State College

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