Marcus Ingram
Bahama,NC
Summary
Proven Driver/Maintenance Technician with a track record of enhancing vehicle longevity and customer satisfaction at Trucking Integrity Enterprises LLC. Skilled in analytical problem-solving and exceptional customer relations, consistently achieved accident-free driving and improved maintenance processes. Demonstrated flexibility and effective time management, ensuring timely deliveries and high productivity.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Driver/Maintenance Technician
Trucking Ingtegrity Enterprises LLC.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Installed and maintained plumbing and HVAC systems.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
OTR Truck Driver
Dij Corp
06.2020 - 01.2023
- Ensured timely deliveries for scheduled appointments.
- Ensured compliance with federal regulations by maintaining precise driving records.
- Submitted all required paperwork punctually to guarantee timely processing.
- Conducted frequent safety inspections to ensure compliance with federal hours of service rules.
Facilities Maintenance Technician
Waffle House
01.2019 - 09.2020
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
- Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
OTR Team Truck Driver
Carolina Southern Inc.
04.2017 - 01.2019
- Increased fuel efficiency by optimizing trip routing, reducing idling time, and maintaining consistent speeds during long-haul trips.
- Maintained a safe driving record by adhering to all company safety guidelines and federal regulations.
Education
Commercial Learners Permit - Commercial Truck Driving
Cross Country Truck Driving School
Thomasville, NC03.2017
A.C.A. Silver + - Effective Communication
Guilford Technical Community College
Jamestown, NC01.2017
Certified HVAC Technician - Refrigeration And Heating Technology
Texarkana College
Texarkana, TX08.2015
OSHA 30 Hour - Construction, Safety, And Health
Occupational Safety And Health Administration
2012
Apprenticeship - Plumber
US Department of Labor
2012
Skills
- Effective Time Management
- Customer Relations
- Analytical Problem-Solving
- Flexible Availability
- Timely Task Organization
- Client Relationship Management
Accomplishments
Received a presidential physical fitness award signed by President Obama as a commitment to a healthy body and a sound mind. After rigorous improvements to mental health, coupled with a physically fit body.
- Managed Fire code gas leak detection project , resulting in fewer leaks within the natural gas system attached to the three buildings that I was responsible for. Which led to a reduced cost of natural gas, causing an increased budget allowance for other necessities.
Timeline
OTR Truck Driver
Dij Corp
06.2020 - 01.2023
Facilities Maintenance Technician
Waffle House
01.2019 - 09.2020
OTR Team Truck Driver
Carolina Southern Inc.
04.2017 - 01.2019
Driver/Maintenance Technician
Trucking Ingtegrity Enterprises LLC.
Commercial Learners Permit - Commercial Truck Driving
Cross Country Truck Driving School
A.C.A. Silver + - Effective Communication
Guilford Technical Community College
Certified HVAC Technician - Refrigeration And Heating Technology
Texarkana College
OSHA 30 Hour - Construction, Safety, And Health
Occupational Safety And Health Administration
Apprenticeship - Plumber
US Department of Labor
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