Marcus Johnson
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sanitation Worker
Gm Motors
11.2021 - 08.2022
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Improved recycling rates by diligently sorting materials according to guidelines and regulations.
- Ensured proper disposal procedures by carefully handling hazardous materials according to established protocols.
- Completed daily logs detailing sanitation activities performed, issues encountered, or feedback received from the public.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
Merchandise Associate
Resource Plus
12.2020 - 10.2021
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Supported store events and promotions, engaging customers and driving sales growth.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Housekeeping Room Attendant
Siegel Suites
06.2020 - 12.2020
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
Cashier
Bp Gas Station
02.2019 - 11.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Picker Packer
DHL
08.2019 - 05.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Machine Operator
CTA Acoustics
02.2018 - 06.2019
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Operated machining equipment safely with team of operators.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
Sales Associate
Pier One Imports
04.2017 - 03.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
GED -
Livonia High School
Livonia, LA05.2018
Skills
- Hazardous Material Handling
- Regulatory Compliance
- Production Support
- Emergency Response
- Customer Service
- Heavy Lifting
- Equipment Sanitation
- Basic Mathematics
- Risk Management
- Problem Solving
- Customer Inquiry and Response
- Customer Complaint Resolution
- Quality Control
Certification
- PCA - Personal Care Aide
- PCW - Personal Care Worker
Timeline
Sanitation Worker
Gm Motors
11.2021 - 08.2022
Merchandise Associate
Resource Plus
12.2020 - 10.2021
Housekeeping Room Attendant
Siegel Suites
06.2020 - 12.2020
Picker Packer
DHL
08.2019 - 05.2020
Cashier
Bp Gas Station
02.2019 - 11.2020
Machine Operator
CTA Acoustics
02.2018 - 06.2019
Sales Associate
Pier One Imports
04.2017 - 03.2018
GED -
Livonia High School
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