Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcus Johnson

Rochester,NY

Summary

Compassionate and dependable Direct Support Professional with a proven track record at Arc Of Monroe, excelling in emotional support and personalized care. Skilled in meal preparation and fostering independence, I effectively adapt to client needs while maintaining strong ethics and collaboration within teams to achieve positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional Caregiver

Arc Of Monroe
08.2024 - 09.2025
  • Assisted individuals with daily living activities to promote independence and well-being.
  • Developed and maintained positive relationships with clients to enhance communication and trust.
  • Supported personal hygiene routines, ensuring comfort and dignity for individuals in care.
  • Implemented safety protocols during activities to ensure a secure environment for clients.
  • Provided companionship and emotional support, fostering a sense of community among clients.
  • Adapted caregiving approaches based on individual needs, promoting personalized care experiences.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted patients with self-administered medications.
  • Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Maintained CPR, SCIP and AMAP certification.

Crew Member

McDonalds
02.2023 - 08.2024
  • Provided exceptional customer service, addressing inquiries and ensuring a positive dining experience.
  • Collaborated with team members to maintain cleanliness and organization of work areas.
  • Prepared food items according to safety standards and established recipes for quality consistency.
  • Demonstrated adaptability by quickly learning menu changes and special promotions to enhance sales opportunities.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

No Degree - Computer Science

MCC
Brighton Ny
05-2027

High School Diploma -

Arcadia High School
06-2024

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • Strong ethics
  • Team collaboration

Certification

SCIP and CPR Certified.

Timeline

Direct Support Professional Caregiver

Arc Of Monroe
08.2024 - 09.2025

Crew Member

McDonalds
02.2023 - 08.2024

No Degree - Computer Science

MCC

High School Diploma -

Arcadia High School

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Marcus Johnson