Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Jones

The Bronx,NY

Summary

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

Overview

13
13
years of professional experience

Work History

Direct Support Professional Supervisor

Community Options Inc
Hazleton, PA
02.2019 - 12.2023
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Developed schedules to help patients adjust to hospital routines and thrive in structured environments.
  • Communicated with patients with compassion while keeping medical information private.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Managed operations in accordance with budget requirements.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.

Direct Support Professional

YAI
Manhattan, NY
12.2019 - 02.2021
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Checked mail, shopped for groceries and handled bill payments.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.

Packer/Operator

Multi-plastics Extrusion
Hazelton, Pennsylvania
07.2019 - 12.2019
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Accomplished production goals by working with speed and accuracy.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Maintained accurate and timely completion of log books and inspection reports.
  • Collected oil, water and electrolyte samples to complete laboratory testing.

Security Guard

St. Moritz Security Services Inc.
Pittsburgh, PA
01.2018 - 07.2019
  • Monitored and authorized entrance and departure of employees, visitors and other persons
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft and Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
  • Reviewed proper functioning of and equipment by completing preventive maintenance requirements
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival

Direct Support Professional

Services For The UnderServed Inc.
New York, NY
01.2015 - 04.2018
  • Prevented patient injuries by providing necessary restraints and appropriate supports
  • Documented current patient information to update supervising , including vital signs, behaviors and eating habits
  • Enhanced patient wellbeing by supporting participation in recreational activities
  • Supported and encouraged psychiatric patients to promote health and wellness
  • Maintained clean and well-organized environment to promote client happiness and safety
  • Monitored clients' progress to report necessary changes
  • Transported client to doctor’s appointments and to complete other related errands
  • Supervised frequent activities such as medication and personal hygiene to ensure safety
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention

Direct Support Professional

Ices Inc
Waterbury, CT
09.2014 - 01.2015
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times
  • Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes
  • Supported and encouraged psychiatric patients to promote health and wellness
  • Administered all necessary medications as directed by care plan
  • Maintained calendar of social, recreational and educational events to enhance patient stays

Youth Counselor

Greenwich Village Youth Council
Manhattan, NY
02.2011 - 08.2014
  • Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages
  • Advised children and helped to foster improved levels of self-worth and confidence
  • Collaborated with counselors and parents to report youth behavior and progress
  • Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress
  • Monitored and cared for youth in carefully controlled environment to promote safety
  • Communicated with challenged and troubled children in effort to exact positive impact and influence
  • Provided cognitive-based therapy to assist with challenge and crisis resolution
  • Monitored behavior in individual and group sessions and intervened when necessary
  • Engaged with children in various recreational activities,

Education

High School Diploma -

Institute For Collaborative Education High School
Manhattan, NY
06.2010

Skills

  • CPR certified
  • Behavior redirection
  • Crisis Management
  • Active listening
  • Medication administration
  • Cash management experience
  • Coordination skills
  • Proper phone etiquette

Timeline

Direct Support Professional

YAI
12.2019 - 02.2021

Packer/Operator

Multi-plastics Extrusion
07.2019 - 12.2019

Direct Support Professional Supervisor

Community Options Inc
02.2019 - 12.2023

Security Guard

St. Moritz Security Services Inc.
01.2018 - 07.2019

Direct Support Professional

Services For The UnderServed Inc.
01.2015 - 04.2018

Direct Support Professional

Ices Inc
09.2014 - 01.2015

Youth Counselor

Greenwich Village Youth Council
02.2011 - 08.2014

High School Diploma -

Institute For Collaborative Education High School

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Marcus Jones