Summary
Overview
Work History
Education
Skills
Timeline
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MARCUS KAYKAY

Providence,RI

Summary

Dedicated professional with extensive experience as a Correctional Officer at the Rhode Island Department of Corrections. Expert in conflict resolution and inmate supervision, successfully reducing contraband incidents through vigilant monitoring. Proven ability to maintain safety and security while fostering a respectful environment, utilizing strong de-escalation techniques and emergency response skills.

Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.

Overview

18
18
years of professional experience

Work History

Correctional Officer

Rhode Island Department of Corrections
10.2024 - 06.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

Direct Support Professional

Bridgewell
07.2015 - 07.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Direct Care Worker

Commonwealth Of Massachusetts-DMH
12.2007 - 07.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.

Education

N/A

Buduburam High School
Accra, Ghana
07-2006

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Self-defense tactics
  • Surveillance
  • Observation
  • Weapons training
  • Prisoner transport
  • CCTV monitoring

Timeline

Correctional Officer

Rhode Island Department of Corrections
10.2024 - 06.2025

Direct Support Professional

Bridgewell
07.2015 - 07.2024

Direct Care Worker

Commonwealth Of Massachusetts-DMH
12.2007 - 07.2024

N/A

Buduburam High School