Marcus Kieffer
Holly Springs,MS
Summary
Results-driven Auto Technician with extensive experience at US Xpress, excelling in advanced diagnostics and engine repair. Proven ability to enhance vehicle performance and longevity through meticulous inspections and repairs. Strong problem-solving skills and a commitment to customer satisfaction ensure high-quality service and operational efficiency.
Overview
16
16
years of professional experience
Work History
Auto Technician
Off Road Innovations
Olive Branch, MS
10.2017 - Current
- Diagnosed engine, drivetrain, and electrical issues using scan tools and manual testing methods.
- Performed routine maintenance, including oil changes, fluid checks, filters, and brake inspections.
- Installed lift kits, suspension components, and off-road accessories according to specifications.
- Repaired steering, brake, and drivetrain systems to restore safe vehicle operation.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Tested vehicle components and systems to identify issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Paint Technician
Olive Branch Auto Body
Olive Branch, MS
10.2017 - Current
- Prepared vehicle surfaces by sanding, masking, and priming panels for paint application
- Mixed coatings and matched paint colors to manufacturer specifications and repair requirements
- Applied basecoat and clearcoat using spray equipment for smooth, even finishes
- Inspected repaired surfaces for defects, contamination, and coverage before final delivery
Tractor Technician III
US Xpress
Olive Branch, MS
01.2011 - 10.2017
- Diagnosed tractor mechanical and electrical issues using shop diagnostic tools and service manuals.
- Performed preventive maintenance on tractors, including oil changes, filters, fluids, and inspections.
- Repaired brakes, suspension, drivetrain, and lighting systems to restore road-ready operation.
- Completed DOT inspections and documented findings in maintenance records and work orders.
- Replaced worn components, including belts, hoses, batteries, and starter systems.
- Communicated repair needs with dispatch and maintenance teams to prioritize equipment availability.
- Increased tractor longevity by conducting thorough inspections and addressing potential issues promptly.
- Consistently exceeded performance metrics set forth by management while maintaining high levels of customer satisfaction.
Education
Diesel Technology -
Tennessee College of Applied Technology
Memphis, TNSkills
Hazardous waste management
Replacing parts
Brake systems
Tire services
Electronic testing
Engine repair
Heating and air conditioning
Suspension systems
Inspecting vehicles
Advanced diagnostics
Battery services
Exhaust systems
Welding and fabrication
Driveability diagnostics
Steering systems
Fuel systems
Alignment services
Manual transmissions
Diesel engines
Valid Driver's license
Managing parts
Strong work ethic
Customer service
Problem-solving
Verbal and written communication
Estimating work
Timeline
Auto Technician
Off Road Innovations
10.2017 - Current
Paint Technician
Olive Branch Auto Body
10.2017 - Current
Tractor Technician III
US Xpress
01.2011 - 10.2017
Diesel Technology -
Tennessee College of Applied Technology