Marcus King
Courier
Jackson,TN
Summary
Resourceful Technician known for high productivity and efficiently completing tasks. Skilled in troubleshooting, preventive maintenance, and equipment repair. Excel at time management, problem-solving, and communication, ensuring seamless operations and team coordination.
Overview
16
16
years of professional experience
Work History
Technician
Kellanova
Jackson, TN
02.2016 - 12.2024
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Operated specialized diagnostic tools used to identify system faults.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Completed scheduled appointments on time to drive quality service.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Installed new components or replaced defective parts to restore functionality.
- Followed safety practices to safeguard against injury and damage to property.
- Conducted preventive maintenance procedures according to established schedules.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Completed routine maintenance and repair.
Team Leader
UGN
Jackson, TN
10.2010 - 02.2016
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Managed conflict resolution within the team to maintain a positive work environment.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Delegated daily tasks to team members to optimize group productivity.
- Established clear expectations for employees, providing guidance when needed.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Oversaw training and development programs to enhance team skills and knowledge.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Identified needs of customers promptly and efficiently.
- Ensured compliance with all safety regulations in the workplace.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Motivated team members through recognition programs and performance-based incentives.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Offered training and support to keep team members motivated and working toward objectives.
- Completed daily quality assurance duties to provide feedback for improvements.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Implemented strategic plans to enhance team performance and productivity.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Line Leader
Adelano
Jackson, TN
12.2008 - 10.2010
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
- Provided guidance and instruction to employees on safety protocols and operating procedures.
- Led team meetings to communicate goals, updates, and gather feedback for improvements.
- Prepared line set-ups for following shifts for overall increased line efficiency.
- Ensured compliance with health and safety regulations to maintain a safe work environment.
- Used hand trucks and forklifts to unload, load and transport items.
- Used standard formulas to calculate labor and equipment requirements and production specifications.
- Assisted other departments during peak periods or when additional support was required.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Implemented lean manufacturing principles to minimize waste and increase efficiency.
- Assisted in troubleshooting problems related to production line equipment or processes when needed.
- Interacted with professionals at the end of shifts to provide details on all uncompleted tasks.
- Led and influenced team members through actions and expectations to meet improvement goals.
- Monitored employee attendance and took corrective action when necessary.
- Oversaw equipment running, strictly adhering to manufacturer safety protocols to alleviate possible injuries.
Education
Electronics Technology
Devry Institute of Technology
Decatur, GAPre Engineering
Jackson State Community College
Jackson, TNSkills
- Preventive Maintenance
- Mechanical Knowledge
- Documentation and reporting
- Written/Verbal communication
- Maintenance and repair
- Component replacement
- Manufacturing processes
- Mechanical aptitude
- Equipment calibration
- Operations monitoring
- Problem-solving
- Performance improvement
- Troubleshooting and Diagnostics
- Complex Repairs
Timeline
Technician
Kellanova
02.2016 - 12.2024
Team Leader
UGN
10.2010 - 02.2016
Line Leader
Adelano
12.2008 - 10.2010
Electronics Technology
Devry Institute of Technology
Pre Engineering
Jackson State Community College
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