Marcus Ko
BROOKLYN
Summary
Versatile and dynamic Bakery Worker and Boba Barista with proven expertise in food safety management and exceptional customer service. Excelled at Paris Baguette by enhancing product sales through strategic display arrangements and mastering brewing techniques at Kung Fu Tea. Showcasing a commitment to engaging with a diverse clientele. Demonstrates a keen ability to learn and adapt, ensuring operational excellence.
Overview
1
1
year of professional experience
Work History
Bakery Worker
Paris Baguette
09.2024 - 03.2025
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
Boba Barista
Kung Fu Tea
04.2024 - 08.2024
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Used POS system to accurately enter orders and process payments.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Education
Bachelor of Arts - Psychology
CCNY
The Bronx, NY05-2028
Skills
- Food Safety Management
- Product Packaging
- Hygiene Management Duties
- Customer service
- Point Of Sale Operation
- Eager To Learn
- Physical Strength
- Flexible schedule
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Bakery Worker
Paris Baguette
09.2024 - 03.2025
Boba Barista
Kung Fu Tea
04.2024 - 08.2024
Bachelor of Arts - Psychology
CCNY
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