Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Licensed Realtor
Texas Real Estate Firm
10223 McAllister Fwy
08.2013 - Current
Compared recently sold area properties to determine competitive market prices.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Arranged for inspections and surveys of sold properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Advised and informed prospective clients on current market activities and conditions.
Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
Warehouse Supervisor
Hisco Distribution Center San Antonio
6650 Concord Park Dr, Houston. Tx 77040
01.2010 - 07.2013
Supervised shipping and receiving, distribution and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and handling operations.
Maintained high levels of accuracy in daily operations.
Completed daily operations on time and maintained high standards of accuracy.
Operated warehouse material handling equipment correctly to move loads.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Customer Care Representative
KCI Medical
5850 Farinon Dr.
03.2009 - 01.2010
Responded to customer needs through competent customer service and prompt problem-solving.
Assisted call-in customers with questions and orders.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Met customer call guidelines for service levels, handle time and productivity.
Cross-trained and provided backup support for organizational leadership.
Enrollment Coordinator, Prescription Specialist
Aetna Health Insurance & Medical Compounds
8401 Datapoint Dr. SA, TX 78229
01.2008 - 02.2009
Finalized and processed enrollment applications.
Met or exceeded enrollment and retention goals consistently.
Provided policy information and maintained enforcement.
Helped Pharmacists and Pharmacy Techs fill prescriptions based on patients needs.
Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests and personal inventories to assist clients in determining strengths and weaknesses.
Owner CEO
Marcus Materials
19120 State HWY 16 S, SA, TX 78264
01.2004 - 12.2008
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Generated revenues yearly and effectively capitalized on industry growth.
Founded and managed Bulk Material Landscape Business, growing revenue to over $3 million in first year.
Marketing Manager
TEAM Enterprise Marketing
1915 Peter Rd, Irving, TX 75061
03.2000 - 02.2004
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Researched developing trends to stay updated with new ideas and marketing practices.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Divisional Manager
Upshot Marketing
1000 E 5th St. #545 Austin, TX 78702
09.1998 - 03.2000
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.