Summary
Overview
Work History
Education
Skills
Employmentvolunteeractivities
Extra-Curricular Activities
Knowledgeskillsabilities
Timeline
Generic

Marcus Ledoux

Surprise,Arizona

Summary

Hardworking, skilled Aviation Maintenance Technology graduate student who can learn new things quickly and can work under pressure. Seeking the position of aviation maintenance technician.

Overview

4
4
years of professional experience

Work History

Line Service Technician

Cutter Aviation
07.2023 - Current
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
  • Promoted safety by consistently maintaining an organized ramp area.

Tire Service Technician

Discount Tires
06.2021 - 07.2023
  • Customer Service
  • Handling people's cars with care
  • Working with coworkers to accomplish the job
  • This is also a fast-paced environment

Busboy

Jim's Burgers and Eggs
08.2020 - 06.2021
  • Working in a fast-paced environment
  • Being able to have multiple tasks at once
  • Customer service
  • Being able to lift heavy objects safely
  • Being able to work in an environment that is unorganized

Education

A&P licenses - Aviation Maintenance Technology’s

West-MEC Aviation Maintenance Technology Program
Surprise, AZ
06.2023

Highschool diploma -

ASU Prep Digital
Surprise, AZ
05.2022

Skills

  • Active learner
  • Problem-solving
  • Decision making
  • Complex problem identification
  • Information review
  • Option evaluation
  • Solution implementation
  • Active listening
  • Logic and reasoning
  • Strengths and weaknesses analysis
  • Customer service principles
  • Customer needs assessment
  • Quality standards evaluation
  • Customer satisfaction evaluation

Employmentvolunteeractivities

  • Discount Tires, Surprise, AZ, 06/21, Present, Tire Service Technician, Customer Service, Handling people's cars with care, Working with coworkers to accomplish the job, Fast-paced environment
  • Jim's Burgers and Eggs, Surprise, AZ, 08/20, 06/21, Busboy, Working in a fast-paced environment, Managing multiple tasks at once, Customer service, Lifting heavy objects safely, Working in an unorganized environment

Extra-Curricular Activities

CTSO (Career, Technical, Standard, Order), In West-MEC I am a part of CTSO. I have learned how to be a leader and how to bounce ideas off of other people and how to solve issues that come up.

Knowledgeskillsabilities

  • Active learner who understands the implications of new information for both current and future problem-solving and decision making
  • Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Active listener who gives full attention to what other people are saying takes time to understand points being made and asks questions as appropriate
  • Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Knowledgeable on the principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Timeline

Line Service Technician

Cutter Aviation
07.2023 - Current

Tire Service Technician

Discount Tires
06.2021 - 07.2023

Busboy

Jim's Burgers and Eggs
08.2020 - 06.2021

Highschool diploma -

ASU Prep Digital

A&P licenses - Aviation Maintenance Technology’s

West-MEC Aviation Maintenance Technology Program
Marcus Ledoux