Marcus Lilly
Baltimore,MD
Summary
Entry-level Program Assistant eager to learn more about Human Services operations and support all program requirements. Knowledgeable about administrative support and logistics. Offering training in group facilitation and 6 years of hands-on experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Assistant
The Chris Wilson Foundation
07.2023 - Current
- Co-structured and facilitated pre-planned workshops in MD correctional institutions, detention centers, and reentry programs
- Enforced compliance with regulatory standards to safeguard company assets.
- Created and updated records and files to maintain document compliance.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
PRP DSW/Outreach Worker
Concerted Care Group
07.2018 - 07.2023
- Case management and Treatment planning
- Ability to network and link clients with services/resources.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Assisted older adults in navigating Medicare benefits by offering one-on-one consultations explaining coverage options and enrollment procedures.
Community Outreach Coordinator
Tubman House/Coalition of Friends
12.2017 - 08.2018
- Collaborated with community members to develop and implement service initiatives.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Conducted community workshops to promote different programs and educate public on available services.
- Wrote content for newsletters, social media pages and informational packets.
House Manager
Powell Recovery Center
03.2018 - 07.2018
- Supervised clients and maintained a safe environment
- Resolved conflict between clients through compromise and collaboration
- Ushered clients through intake process and assisted with individual needs.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
Education
Bachelor of Arts - Human Services
University of Baltimore
Baltimore, MD05.2024
Skills
- Public Speaking
- Problem solving
- Problem sensitivity
- Hard worker
- Microsoft
- Case Management
- Treatment Planning
- Technology Support
- Strong Problem Solver
- Research abilities
- Project Planning
Certification
- Drug and Alcohol Treatment Specialist, 2016, Stratford Career Institute, Baltimore, MD
- Creative Writing, 2015, Stratford Career Institute, Baltimore, MD
- Lead Group Facilitator, The Chris Wilson Foundation - 2023
Volunteer Experience
- National Religious Campaign Against Torture, VR goggles
- Dream Center, Food Pantry
- Out For Justice, Advocacy
- Positive Change, Advocacy
Timeline
Program Assistant
The Chris Wilson Foundation
07.2023 - Current
PRP DSW/Outreach Worker
Concerted Care Group
07.2018 - 07.2023
House Manager
Powell Recovery Center
03.2018 - 07.2018
Community Outreach Coordinator
Tubman House/Coalition of Friends
12.2017 - 08.2018
Bachelor of Arts - Human Services
University of Baltimore
- Drug and Alcohol Treatment Specialist, 2016, Stratford Career Institute, Baltimore, MD
- Creative Writing, 2015, Stratford Career Institute, Baltimore, MD
- Lead Group Facilitator, The Chris Wilson Foundation - 2023
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