Marcus L. McCullough
Phoenix,AZ
Summary
Professional maintenance leader with strong focus on team collaboration and achieving results. Skilled in preventive maintenance, troubleshooting, and safety procedures. Known for reliability and adaptability to changing needs. Proficient in managing maintenance schedules, training staff, and ensuring operational efficiency.
Overview
11
11
years of professional experience
Work History
Maintenance Supervisor
Ace Parking
08.2023 - 03.2025
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised Number employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
Security Guard
Marksman Security Corporation/ Guardaworld/star
07.2019 - 08.2023
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
- Obtain help by sounding alarms
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers
- Control traffic by directing drivers
- Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
- Maintain environment by monitoring and setting building and equipment controls
- Maintain organization's stability and reputation by complying with legal requirements
- Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
- Contribute to team effort by accomplishing related results as needed
- Ensure the security, safety and well-being of all personnel, visitors and the premises
- Provide excellent customer service
- Adhere to all company service and operating standards
- Remain in compliance with local, state and federal regulations
- Respond to emergencies to provide necessary assistance to employees and customers
- Protect the company's assets relative to theft, assault, fire and other safety issues
- Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
Public Safety Aide
Phoenix Community College
04.2016 - 07.2019
- Assist and provide law enforcement police officers on campus issues, check campus cameras for trespassers, regulate and enforce public safety skills
- Dispatch police officers and staff members, knowledge of dispatch electronic devices
- Basic computer skills, send electronic correspondence to police officers and staff members
- Provide transportation to assist disabled and elderly individuals
- Collect lost and found items in all classrooms and main building units, open classrooms doors when in session and lock classrooms when out of session
- Assist students’ problem solve when he or she is dismissed from class by Professors, write tickets to students not following campus policies and rules, provide vehicle decals for student parking
- Train new employees
Deli Clerk
Fry’s Grocery Store
12.2015 - 04.2016
- Customer Service, greet customers, provide fast and friendly service
- Handle Deli orders, handle kitchen equipment and machinery, utilize appropriate safety skills, fry poultry and other meals, janitorial cleaning
- Train temporary employees on safety skills, kitchen equipment, and ensure food is fresh
Direct Support Staff
Trilogy Inc.
02.2014 - 12.2015
- Provide necessary supports for behavioral developmentally disabled children in school and community integration
- Assist and implement redirection as necessary to clients based on their goals and objectives
- Assist with daily goals and objectives such as communication, safety, behavioral techniques, education, personal hygiene, social skills
- Specialized facilitation communicational skills to suit the needs of mentally challenged people
- Assist and implement safety skills in adequate environments to appropriately communicate with staff
- Daily communication with client’s parents regarding progress, daily sanitization and cleanliness of classroom unit
Education
General Studies - General Studies
MCTA
Youngstown, OH10.2002
Skills
- Diligent
- Detail-oriented
- Organized
- Patient
- Punctual
- Time management
- Strong work ethic
- Multi-tasking
- Customer Service
- Basic computer skills
- Public safety
- Transportation skills
- Dispatch
- Collaboration with law enforcement
Timeline
Maintenance Supervisor
Ace Parking
08.2023 - 03.2025
Security Guard
Marksman Security Corporation/ Guardaworld/star
07.2019 - 08.2023
Public Safety Aide
Phoenix Community College
04.2016 - 07.2019
Deli Clerk
Fry’s Grocery Store
12.2015 - 04.2016
Direct Support Staff
Trilogy Inc.
02.2014 - 12.2015
General Studies - General Studies
MCTA
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