Marcus Long
Cleveland,OH
Summary
Energetic and hardworking young man with background working in foodservice, customer service, broadcasting, live performance and recording situations. Well rounded individual bringing 7 years of customer service experience in areas such as food service, cable & broadcasting.
Overview
6
6
years of professional experience
Work History
Audio Technician (A1)
Mount Sinai Baptist Church
12.2025 - Current
- Installed and provided maintenance for control consoles, audio routers, recording equipment, microphones, digital audio systems, remote equipment, transmitters and networking systems. Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Troubleshoot and resolve technical issues related to audiovisual systems
- Record and maintain levels on projects Synchronized and equalized sounds
AV Technician (A2)
Rock The House Entertainment
10.2025 - Current
- Install, set up, and operate audiovisual equipment such as projectors, sound systems, and video conferencing systems
- Perform routine maintenance and repairs on audiovisual equipment to ensure optimal performance
- Troubleshoot and resolve technical issues related to audiovisual systems
- Collaborate with clients to determine their audiovisual needs and provide appropriate solutions
- Assist with the planning and execution of audiovisual setups for events and presentations
- Stay up-to-date with the latest audiovisual technologies and trends in the industry
Audio Technician (A1)
Cain Park
06.2025 - Current
- Installed and provided maintenance for control consoles, audio routers, recording equipment, microphones, digital audio systems, remote equipment, transmitters and networking systems. Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Troubleshoot and resolve technical issues related to audiovisual systems
- Record and maintain levels on projects
- Select Digital Audio Work Station and equipment
- Synchronized and equalized sounds
Audio Technician (A1)
Good Shepherd Baptist Church
12.2024 - 05.2025
- Installed and provided maintenance for control consoles, audio routers, recording equipment, microphones, digital audio systems, remote equipment, transmitters and networking systems. Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Troubleshoot and resolve technical issues related to audiovisual systems
- Record and maintain levels on projects Synchronized and equalized sounds
Customer Experience Banker
Huntington Bank
02.2024 - 05.2025
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Field Technician
Next Solutions LLC
09.2023 - 01.2024
- Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
- Troubleshoot all services
- Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
- Provide first-class customer service including detailed customer education on all products.
Baker
Rosarias on 3rd
07.2022 - 09.2023
- Weigh out precise amount of baking ingredients using scales or graduated containers
- Assess the quality of raw materials before baking to ensure conformance to set standards
- Uniformly mix ingredients using automated equipment such as blenders and mixers
- Knead dough manually or with the aid of a kneading machine
- Establish production schedule and set quota for the number of goods to be produced on daily basis
- Maintain good knowledge of complex industrial mixing machine and how to operate them
- Maintain a clean and hygienic work area in accordance with health and safety regulations
- Decorate baked products by applying icings, toppings and glaze to achieve a finished appearance
- Conduct research to develop original recipes for baked products
- Direct and supervise the activities of production staff to ensure products are up to standard
- Ensure proper storage of baking utensils and supplies
- Oversee the routine maintenance of baking equipment to ensure efficient operations
- Train new recruits on baking techniques and procedures
- Manage inventory levels and order supplies before they are used up
- Package and distribute products to wholesalers and retailers
- Maintain accurate record of baking operations to ensure profitability
- Adjust thermostatic controls to regulate temperature of oven
- Place dough in pans, molds, or on sheets before depositing in ovens for baking.
Student Intern
Stanton Audio Recoding Studio
01.2022 - 06.2022
- Maintained and repaired audio equipment, including troubleshooting and diagnostic
- Regulated volume levels and sound quality to minimize unwanted sounds
- Collaborated with producers and performers to provide guidance during live productions
- Operated [Equipment] to record audio file
- Met with clients to discuss requirements and assess needs
- Synchronized and equalized sounds with moving pictures in post-production
- Regulated volume level and sound quality during recording sessions using control consoles Maintained well-functioning and equipment for [Area of expertise] sound by regularly inspecting devices and completing routine repairs.
- Troubleshooted and resolved technical problems.
- Operated control consoles to regulate volume levels and sound quality.
- Installed and provided maintenance for control consoles, audio routers, recording equipment, microphones, digital audio systems, remote equipment, transmitters and networking systems. Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds. Collaborated with producers and performers to determine and achieve desired sound for productions and provided audio system oversight for live shows
Prep Cook
Bob Evans
08.2020 - 06.2022
- Follows recipe and storyboards to prepare foods according to proper preparation methods
- Ensures proper food handling and sanitation procedures are followed
- Maintains a clean and sanitary workstation area including tables, shelves, walls, oven, and refrigeration equipment
- Maintains high standards of personal grooming. Washes hands frequently and before each new task. Wears gloves to prevent bare hand contact. Promptly changes apron if it becomes soiled
- Understands and complies consistently with our standard portion sizes, quality standards and kitchen rules, policies, and procedures
- Responsible for unpacking and organizing received goods in a timely manner
- Prepares menu items using plating recipes when ordered
- Promptly reports equipment and food quality problems to management
- Utilizes tools including the prep list, hot box chart in conjunction with the manager to ensure timely delivery of products needed for service
- Follows all safety procedures when using equipment
- All other duties as assigned
Kitchen Manager
Downtown Sports Grill
08.2021 - 03.2022
- Oversee the quality of the delivered food received from our distribution center, while overseeing inventory, supply, and QA processes in the restaurant.
- Ensure that food safety and security standards are met and adhered to consistently by team members
- Store food products in compliance with safety practices (e.g., in refrigerators, storage room, etc.)
- Keep weekly and monthly cost reports
- Maintain sanitation and safety standards in the kitchen
Education
Bachelor of Arts - Media Production (Recording Technology)
Bowling Green State University
Bowling Green, OH12-2022
Skills
- Live production support
- Board Operation
- Audio recording
- Audio editing
- Technical troubleshooting
- Project coordination
- Broadcasting
- Microphone installation
- Client relations
- Microphone arrangement
- Audio mixing
- Cable Soldering
- Cable Management
- Clip editing
- Adobe After Effects
- Microsoft
- Adobe Audition
- In-Studio Recording
- Scheduling
- Communication
- Organization
- Time Management
- Audio Post-Production
- Proficient With Pro Tools
- Proficient with Reaper
- Proficient with Midas M32
- Troubleshooting
- Active Listening
- Team Building
- Microsoft Office
- Computer Skills
- Critical Thinking
- Basic Math
- People Skills
- Risk Management
- Good Work Ethic
- Friendly
- Positive Attitude
Timeline
Audio Technician (A1)
Mount Sinai Baptist Church
12.2025 - Current
AV Technician (A2)
Rock The House Entertainment
10.2025 - Current
Audio Technician (A1)
Cain Park
06.2025 - Current
Audio Technician (A1)
Good Shepherd Baptist Church
12.2024 - 05.2025
Customer Experience Banker
Huntington Bank
02.2024 - 05.2025
Field Technician
Next Solutions LLC
09.2023 - 01.2024
Baker
Rosarias on 3rd
07.2022 - 09.2023
Student Intern
Stanton Audio Recoding Studio
01.2022 - 06.2022
Kitchen Manager
Downtown Sports Grill
08.2021 - 03.2022
Prep Cook
Bob Evans
08.2020 - 06.2022
Bachelor of Arts - Media Production (Recording Technology)
Bowling Green State University