Marcus Louis-Charles
Recent Master's student in the Biotechnology program at Rush University. Experienced in laboratory and clinical research environments, including regenerative engineering, healthcare simulation-based training, and aphasia, with a demonstrated ability to pursue scientific inquiry. Currently an Insurance Specialist at AbbVie Endocrinology, supporting patient access. Involved in volunteer roles, reflecting a commitment to service.
Work History
Researcher
8 Months- Year-long capstone project.
- Learned about aphasia and how it affects one's communication.
- Conducted literature reviews on Dr. Devanga's work on individual and group collaborative referencing intervention (CRI) to examine how it is leads to positive treatment effects for individuals with aphasia.
- Currently using ELAN to code for hand movements and different gesture types during the individual CRI sessions.
Researcher
7 Months- Read the IRB protocol, survey tool, and abstract created by doctors and researchers that they presented 2 years ago at a conference to get an understanding of the Pediatric Emergencies Education for Pharmacists (PEEPs) curriculum and mission.
- Conducted research on the importance of simulation for training and the effectiveness of Rapid Cycle Deliberation Practice (RCDP).
Research Intern
2 Months- Conducted research on the importance of simulation and training in healthcare.
- Used information found during the research to write a draft of a technical report, focusing on our 3-D printed neonatal arterial line model and why it’s novel.
- Assisted with setting up rooms for medical students, residents, and nurses to conduct practice scenarios in the Grainger Center for Simulation and Innovation (GCSI).
Research Intern
1 Month- Joined the Research Experience and Mentoring (REM) Summer Research Program.
- Researched on tissue engineering and bone scaffolds while using different software for simulations.
- Created a research proposal and presented my findings to the National Science Foundation (NSF)
Education
Master of Science - Biotechnology
Bachelor of Arts - Biological Sciences
Skills
Work Experience
Insurance Specialist, July 2021- present
AbbVie Endocrinology - North Chicago, IL
- Provide best-in-class customer service to patients, Health Care Providers (HCPs) and their staff.
- Investigate patients’ insurance benefits and financial assistance opportunities.
- Monitor prior authorizations to assist the patient in starting or continuing therapy.
Volunteer Work
Health Clinic Volunteer, 02/2026 - Present
Rush University: Cardiometabolic Health Initiative - Chicago, IL
- Helped with providing cardiovascular screenings, including ASCVD risk assessment, fingerstick lipid panels, and A1c testing in at-risk communities in Chicago.
- Contributed to an interdisciplinary effort aimed at improving preventive health and community-based care.
Teaching Volunteer, 11/2025 - 02/2026
Rush University: Mini Medical School - Chicago, IL
- Familiarized myself with the provided slideshow that is health related.
- Presented the slideshow as a teacher to a group of 4th/5th graders so that they can learn about health careers (groups of kids are rotating; taught 3 groups of kids in a day)
Campus Kitchen Volunteer, 10/2021 - 05/2025
Northwestern University - Evanston, IL
- Collected excess food from dining halls at Northwestern University, repackaged it, and delivered it to impoverished, disabled and elderly Evanston residents.
- Aimed to reduce food waste and provide nutritious meals to community members in need.
- Volunteered for 1 hour a week
Physical Therapy Volunteer, 03/2025 - 04/2025
NAPA Center - Niles, IL
- Helped physical therapists deliver therapy to children with varying disabilities.
- Helped set up therapy areas before the children arrive and help clean up once the session is over.
Languages
English: Fluent
Haitian Creole: Fluent