MARCUS MANLEY
Austin,TX
Overview
8
8
years of professional experience
Work History
Inbound Sales Representative
Luxury Presence
Austin, Texas
08.2023 - Current
- Handled high-volume inbound leads from multiple channels, qualifying opportunities, and delivering sales-ready prospects to Account Executives.
- Collaborated with marketing to align product offerings with customer interests.
- Assisted team members in refining sales techniques and processes.
- Responded to customer inquiries via phone, email and chat.
- Contributed to the company’s growth to $9.1M ARR.
- Generated $3 million in closed new business.
Sales Development Representative
HashiCorp
Austin, TX
01.2023 - 06.2023
- Generated and nurtured new prospects through outbound phone calls and emails.
- Documented outreach calls and follow-up contacts in the CRM system, ensuring a comprehensive record of interactions.
- Utilized phone, email, and social touches to engage key decision-makers and acquire new business.
- Leveraged LinkedIn Sales Navigator, Zoom Info, and other advanced tools to drive successful prospecting, identifying high-quality leads and initiating valuable connections for remarkable business growth.
- Collaborated closely with sales team members to achieve group targets and exceed expectations.
- Demonstrated up-to-date knowledge of sales and promotions to effectively address product inquiries.
Sales Manager
Black Pearl Solar Solutions
Austin, TX
08.2022 - 01.2023
- Developed comprehensive sales plans, defining ambitious goals, formulating effective strategies, and outlining clear objectives to drive the team towards exceeding revenue targets and achieving outstanding outcomes.
- Expanded and maintained a robust professional network, fostering valuable relationships with potential clients and consistently exploring lucrative business opportunities to drive sales growth.
- Established and cultivated a dynamic sales environment aligned with strategic business objectives, fostering a culture of success, motivation, and high-performance among the sales team.
- Tracked monthly sales metrics, analyzing data and generating insightful reports to inform strategic business development planning, ensuring informed decision-making and optimal resource allocation.
Customer Care
Wix
Austin, TX
09.2020 - 08.2022
- Provided exceptional customer care to VIP users, ensuring their satisfaction and fostering strong relationships.
- Managed various communication channels as the primary contact for Wix users, addressing their needs promptly and professionally.
- Developed expertise in Wix products, staying up to date with new features to deliver effective support.
- Scheduled appointments to meet customer needs and resolve key concerns efficiently.
- Utilized persuasive communication skills and extensive product knowledge to respond to prospects' questions, driving engagement and conversions.
Sales Representative
GoDaddy
AUSTIN, Texas
07.2018 - 03.2020
- Proactively cold called and engaged current and prospective clients, generating sales opportunities.
- Conducted independent research to source new prospects, expanding the sales pipeline.
- Delivered compelling online demonstrations, showcasing product capabilities and addressing customer needs.
- Achieved consistent bi-monthly sales quotas through strategic selling and effective closing techniques.
- Selected as one of thirteen sales reps to pilot innovative techniques, contributing to team advancement and success.
Education
Architecture
University of Texas at San Antonio
Skills
- Sales Software: Salesforce, LinkedIn Sales Navigator, Zoom Info.
- Microsoft office: Excel, Power Point, Word.
- Front office Administration
- Typing 80 wpm
- Payroll preparation
- CRM system
Timeline
Inbound Sales Representative
Luxury Presence
08.2023 - Current
Sales Development Representative
HashiCorp
01.2023 - 06.2023
Sales Manager
Black Pearl Solar Solutions
08.2022 - 01.2023
Customer Care
Wix
09.2020 - 08.2022
Sales Representative
GoDaddy
07.2018 - 03.2020
Architecture
University of Texas at San Antonio