Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Martin

Royal Oak,MI

Summary

Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 5 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Overview

4
4
years of professional experience

Work History

Business Manager

Fox Buick Gmc
10.2023 - Current
  • Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
  • Managed a team of finance specialists, fostering collaboration and teamwork while overseeing daily operations.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
  • Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Finance Manager

Suburban Ford Of Romeo
10.2022 - 09.2023
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Assisted customers with completing loan applications and other paperwork.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Explained very technical financial information to applicants in easy to understand language.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Finance Manager

Suburban Ford Of Sterling Heights
Sterling Heights , MI
12.2019 - 10.2022
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Assisted customers with completing loan applications and other paperwork.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Processed loan applications and monitored progress from start to finish.

Education

High School Diploma -

Churchill High School
Livonia, MI

Skills

  • Financial product knowledge
  • Policy Implementation
  • Contract Preparation
  • Interpersonal Relations
  • Data Interpretation
  • Automotive Industry Knowledge
  • Decision Making Aptitude
  • Goal-oriented mindset
  • Strong negotiation skills
  • Attention to Detail
  • Customer Retention

Timeline

Business Manager

Fox Buick Gmc
10.2023 - Current

Finance Manager

Suburban Ford Of Romeo
10.2022 - 09.2023

Finance Manager

Suburban Ford Of Sterling Heights
12.2019 - 10.2022

High School Diploma -

Churchill High School

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Marcus Martin