Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Marcus Marzetti

Imlay City,Michigan

Summary

Dedicated Crew Trainer with expertise in customer service and employee training. Proven ability to monitor team performance and enhance team performance if ever lacking in such, helping to contribute to a positive work-place environment.

Overview

3
3
years of professional experience

Work History

McDonald's Crew Trainer

BMG of Imlay City, Inc.
Imlay City, MI
06.2023 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Ensured compliance with safety protocols during daily operations and training sessions.
  • Monitored team performance, providing feedback to improve service delivery and teamwork.
  • Conducted ongoing assessments of crew skills, identifying areas for further development.

Education

High School Diploma -

Imlay City High School
Imlay City, MI
06-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Coaching and mentoring
  • Cleaning and sanitation
  • Delegating work
  • Knowledge of closing procedures

Accomplishments

  • Help publish former High School's monthly News' program, such as doing stories on specific events (School dances, games, plays, etc)
  • Collaborated with team of five people in the development of a student film title, "The Last Revision."

Interests

  • Watching Movies and TV Shows
  • Reading
  • Creative Writing
  • Exploring various forms of art, such as Stop Motion and Script writing in order to nurture my creativity and personal growth
  • I enjoy helping others where ever I am able to

Timeline

McDonald's Crew Trainer

BMG of Imlay City, Inc.
06.2023 - Current

High School Diploma -

Imlay City High School
Marcus Marzetti