Marcus Maultsby
Jacksonville
Summary
Over 20 years in the supply and inventory management field to include intimate knowledge of corresponding policies and procedures. Experience providing exceptional customer service by listening to the needs of the customer and exceeding their expectations. Exceptional communication skills, both verbal and in writing, to a wide range of personnel; able to modify communication style, tone, and context based on the needs of the targeted audience. Confidently able to initiate, develop, and maintain strong working relations between internal and external personnel and organizations. Demonstrated experience using military supply programs such as, ERP, NALCOMIS, R-SUPPLY and ONE TOUCH. Effectively incorporated Lean Six Sigma methodologies to analyze data and processes to improve customer relations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
STORAGE SUPERVISOR
BAE SYSTEMS
10.2014 - 09.2022
- Provides material support for particular projects, work operations, and/or programs and services as the material support Point of Contact for maintenance customers
- Reviews and analyzes supportability planning documents and drafts/recommends availability strategies
- Supervises 22 team members and forklift drivers in day to day functions in the BAE SYSTEMS weapons warehouse
- Provides tailored customer support, maintains customer data and responds to customer inquiries
- Reviews unfilled order status reports on a daily basis and takes appropriate action to escalate those that don’t meet customer requirements
- Sustained a clean, organized, and hazard-free warehouse environment by implementing routine housekeeping procedures and assigning responsibilities to team members.
- Streamlined warehouse operations for increased efficiency by training staff on proper handling and storage techniques.
- Established performance benchmarks for employees to measure productivity levels, identify areas for improvement, and set attainable goals.
- Assisted in budget planning for the warehouse department by providing insights on operational costs, resource allocation strategies, and potential improvements needed for optimal performance levels.
- Ensured timely order fulfillment with accurate picking, packing, and shipping of products to customers.
- Increased accuracy in inventory tracking by implementing a reliable barcode scanning system for real-time updates on stock levels.
- Optimized space utilization within the warehouse through effective planning and organization of stored items.
- Boosted employee morale with recognition programs that acknowledged exemplary individual performances leading to higher overall productivity rates.
- Implemented cost-saving measures in the warehouse by reducing waste generation and promoting energy-efficient practices among staff members.
- Collaborated with other department supervisors to ensure smooth coordination between purchasing, warehousing, production, and distribution teams.
- Facilitated clear communication channels between employees, management, and interdepartmental teams for seamless coordination of daily tasks and objectives.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Met or exceeded production goals and objectives by following strict procedures.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Monitored progress of tasks to provide feedback for improvement.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
Petty Officer, Fleet Readiness Center (FRC)
UNITED STATES NAVY
01.2012 - 12.2014
- Revitalized FRC tool control program in preparation for the 2012 CNAF Aviation Maintenance inspection (AMMT), resulting in an overall grade of "outstanding"
- Led FRC Material Control Division in the expeditious processing, issue, and delivery of 693 high priority requisitions, increasing commands readiness by 20%
- Superior performance throughout calendar year 2012 resulting in selection as FRCSE Key West Maintenance Person of the Year
- Oversaw and coordinated the HAZMAT/HAZWASTE for 9 FRC maintenance work centers
- As HAZMAT coordinator, trained FRC personnel and developed local SOP’s unifying the efforts on HAZMAT and environmental compliance
Petty Officer, USS Taylor
UNITED STATES NAVY
01.2012 - 12.2014
- Managed 21 sailors in the supply department
- Completed the Supply Management Certification with an overall score of 86% and satisfied all logistics excellence award requirements
- Provided meticulous managerial oversight in correcting numerous deficiencies in the financial management area resulting in an overall score of 90 percent
- Successfully managed the command’s $2.4 million budget, ensuring USS Taylor remained financially sound and full mission capable
- Supervised 5 contractors in executing the reconstruction of USS TAYLOR’s R-SUPPLY database; saving the USS TAYLOR hundreds of man-hours in information processing time
- Managed the Hazardous Material Program consisting of 159 line items valued at $35k
- Processed over 300 issues of HAZMAT to ship’s personnel
- Prepared over 500 LBS of HAZWASTE for offload per quarter
- Maintained a 90% effectiveness rate with zero discrepancies to ensure USS TAYLOR’s HAZMAT/Environmental Program to be in compliance for sea going operations
Lead Logistician, JCCS-1 3rd Expeditionary Unit
UNITED STATES NAVY
01.2008 - 12.2009
- Lead Logistician during Operation IRAQI FREEDOM, leadership and decisive action in support of Counter-Improvised Explosive Devices (IEDs) operations contributed significantly to Multi-National Corps-Iraq (MNC-I) combat readiness, reducing Coalition Force Casualties resulting from radio detonated explosive attacks
- Provided in-the-field leadership and direction to 10 military service members and 25 civilian contractors while providing Counter Radio Electronic Warfare Devices (CREW) sustainment support at 7 Forward operating Bases and Combat Operation Posts across central and southern Iraq
- Provided technical and logistical support for over 5,400 CREW systems and related support equipment valued in excess of $221 million, throughout the Iraqi Theater of Operation
- Coordinated with varying agencies and provided lateral support to mitigate work stoppages
Petty Officer, Aviation Support Detachment (ASD)
UNITED STATES NAVY
01.2006 - 12.2008
- Managed a $160 million inventory consisting of 9,790 repairable assets
- Led ASD in maintaining 100 percent inventory validity achieving a 97 % net gross effectiveness rate and 95% range and depth rate; resulting in a rating of “Excellent” for the US Atlantic Fleet Supply Management Inspection
- Selected as the Aviation Support Detachment “Sailor of the Year” for exceptional performance in the field of supply and inventory management
- Implemented Lean Six Sigma methodology to identify trends where performance fell below company standards, identified and implemented corrective measures resulting in saving man hours and repair parts turnaround time
Job Title, HELOANTISUBRON Squadron 7
UNITED STATES NAVY
01.1994 - 12.2006
- Supervised the supply logistic support for 48 successful strike, tactics, and carrier qualification detachments, resulting in the qualification of over 150 fleet replacement aircrew and completing over 37,100 flights hours
- Central point of contact for receiving and processing supply requisitions for 3 organizations; VAW-123, VF101, and HS7
- Tracked, managed, and provided supply status updates to customers
- Collaborated with vendors to address delinquent orders and ensure customer requirements were met
- Developed standard operating procedure for junior personnel to address local supply and inventory processes
- Exercising decisive leadership and sound managerial skills, led the ordering and processing of over 42k material requirements in support of 27 F-14A/B/D aircraft
- Consistently sustained 100% accountability of 360 IMRL line items, valued in excess 4.2 million dollars
- Planned and strategically cycled through all calibrated components through FRC allowing for optimal flexibility in the maintenance department planning
- Collectively and continued discourse with COMNAVAIRLANT and COMHSWINGLANT ensured authorized allowances were on-hand and ready for issue, elevating the squadron combat readiness
Education
Supply Management Certification -
12.2012
Skills
- Strong Interpersonal Skills
- Policies & Procedures
- Problem Solver
- Detail Oriented
- Analytical Thinker
- Team Player
- Records & File Management
- Organized
- ERP
- Shipping and receiving
- Warehouse operations
- Pallet jack operation
- Stock rotation
- Stock control
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
- Hazard identification
- Team collaboration
- Team leadership
- Material handling and moving
- Materials handling
- Order picking and processing
- Employee supervision
- Forklift operation
- Task prioritization
- Warehouse management
- Forklift operations
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Supply inventory
- Quality control
- Strategic planning
- MS office
- Record keeping
- Time management abilities
- Inventory management
- Policy and procedure enforcement
- Employee development
Certification
- Secret Clearance
- Inventory Locator System
- Support Equipment
- HAZMAT
- Relational Supply
- One Touch Support
- NALCOMIS
- Postal
- Lean Six Sigma
Timeline
STORAGE SUPERVISOR
BAE SYSTEMS
10.2014 - 09.2022
Petty Officer, Fleet Readiness Center (FRC)
UNITED STATES NAVY
01.2012 - 12.2014
Petty Officer, USS Taylor
UNITED STATES NAVY
01.2012 - 12.2014
Lead Logistician, JCCS-1 3rd Expeditionary Unit
UNITED STATES NAVY
01.2008 - 12.2009
Petty Officer, Aviation Support Detachment (ASD)
UNITED STATES NAVY
01.2006 - 12.2008
Job Title, HELOANTISUBRON Squadron 7
UNITED STATES NAVY
01.1994 - 12.2006
Supply Management Certification -
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