Marcus McGrone
Chicago,IL
Summary
To be able to work within local and federal government to extend knowledge and capabilities, as well as good service and protection to citizens.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
Work History
Police Officer
Department Of Veterans Affairs
10.2022 - Current
- Completed eight-week training course at VA Law Enforcement Training Center (LETC) in Little Rock, AR
- Prepared for emergency situations by developing disaster recovery and contingency plans.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Investigated complaints and calls regarding accidents, hazards and theft.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Developed, implemented and enforced security standards to protect personnel, visitors and assets.
- Intervened in crisis situations to restore balance and de-escalate conflicts.
- Intervened in emergencies to de-escalate situations and advocate for patient's needs.
Police Officer
CHICAGO POLICE DEPARTMENT
06.2007 - 10.2022
- Assigned to Great Lakes Regional Task Force team with U.S Marshals in 2012.
- Conducted over 10,000 hours of surveillance.
- Planned and carried out undercover work to assess different locations and potential suspects.
- Located and captured wanted fugitives and suspects for criminal investigations and criminal warrants.
- Wrote and executed over 500 social media and phone warrants.
- Worked closely with U.S Marshals apprehending fugitives, local and nationwide.
- Testified in front of grand juries about criminal activities and investigations.
- Organized and executed many successful search warrants with teammates -Obtained gang knowledge that led to successful strategies to stop crime trends among street gangs.
- Conducted narcotic surveillance that led to convictions.
- Received over 85 Honorable Mentions.
- Served as emergency responder to accident scenes, robberies in progress, and civil disturbances.
- Responded to calls concerning domestic abuse and used conflict resolution skills to defuse emotional situations.
- Offered testimony as witness in municipal, county, and district courts for criminal and non-criminal offenses.
- Responded to active crime scenes, aiding victims and apprehending suspects.
- Worked with other law enforcement jurisdiction at municipal, county, state, and federal agency levels in conducting joint investigations and operations.
- Used good interviewing and listening skills when talking to complainants and witnesses.
- Protected investigations by securing crime scenes and collecting vital evidence, consistently following proper procedures for documenting findings.
- Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout investigation process.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Managed confidential informants effectively to gather valuable intelligence on criminal activities within community.
Hotel Manager
LANE HOSPITALITY
06.2000 - 06.2007
- Managed high-volume downtown Chicago hotel that had 200 rooms and a full restaurant.
- Managed staff of 300 employees, 6 departments.
- Conducted sells of banquets and meeting rooms.
- Maintained payroll, scheduling, and hiring.
- Managed sell transactions of more than $500,000 daily
- Managed customers service complaints.
- Managed reservations system.
- And financial auditing of hotel.
- Assigned duties to front office staff and observed performance to ensure adherence to hotel policies.
- Scheduled staff based on business demands and ensured coverage for all shifts.
- Identified strategies to increase revenue, profitability, and guest satisfaction.
- Inspected property to identify functionality, compliance, and quality issues.
- Reviewed existing emergency response procedures, suggesting improvements where necessary for optimal effectiveness during crisis situations.
- Outlined and maintained security patching schedule to efficiently address ongoing system issues.
- Evaluated security systems and procedures to identify areas for improvement.
Audit Supervisor
Audit Supervisor
06.2002 - 11.2006
- Completed audit questionnaires to appraise internal control system adequacy.
- Verified and reconciled assets and liabilities with records and documentation
- Collected, recorded, and analyzed data to determine effectiveness of operation.
- Conducted audits and communicated findings and recommendations in formal audit report with documentation.
- Revised audit programs and recommended new policies and procedures to improve internal control systems.
- Researched and solved problems and developed policies to comply with new regulations
- Reported on findings of each audit via verbal presentations and detailed written reports.
- Trained staff members on how to handle expected, routine issues and problem-solve complex concerns.
- Engaged guests and staff to resolve issues and challenges in positive way.
Signalman
UNITED STATES NAVY
06.1998 - 11.1999
- Obtained rank of E2 - Trained as Signalman - Graduated 'A' school, successfully obtained certificates in flashing light and semaphore.
- Served on board USS Cleveland LPD7 while touring North Africa, Eastern Europe, Southeast Asia, Middle East and Australia
- Received several awards for service
- Honorable discharged.
Education
Master of Science - Public Safety Administration
Calumet College of St. Joseph
Whiting, IN 01.2018 - 08.2019
Bachelor of Science - Public Safety Management
Calumet College of St. Joseph
Whiting, IN 08.2014 - 12.2016
High School Diploma - Business
Lucy Flower Vocational H.S.
Chicago, IL 09.1994 - 05.1997
Skills
Crisis Intervention Training
Timeline
Police Officer
Department Of Veterans Affairs
10.2022 - Current
Master of Science - Public Safety Administration
Calumet College of St. Joseph
01.2018 - 08.2019
Bachelor of Science - Public Safety Management
Calumet College of St. Joseph
08.2014 - 12.2016
Police Officer
CHICAGO POLICE DEPARTMENT
06.2007 - 10.2022
Audit Supervisor
Audit Supervisor
06.2002 - 11.2006
Hotel Manager
LANE HOSPITALITY
06.2000 - 06.2007
Signalman
UNITED STATES NAVY
06.1998 - 11.1999
High School Diploma - Business
Lucy Flower Vocational H.S.
09.1994 - 05.1997