Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Moncibais

Abilene,TX

Summary

Dynamic golf professional with extensive experience at Maxwell, excelling in customer service and inventory management. Proven ability to enhance customer loyalty through effective upselling strategies and strong communication skills. Successfully conducted over 60 lessons monthly, demonstrating a commitment to excellence and a goal-oriented mindset.

Overview

17
17
years of professional experience

Work History

Pro Shop Associate

Guy Bailey
Abilene, TX
11.2024 - 09.2025

I worked in the Pro Shop and set up Tee Times, dealt with customers, took payments (daily and member yearlies). I did inventory and stocked products. I also cleaned the pro shop daily. I also sold and recommended clubs for customers. Regripped and fixed clubs. Helped on Tournament events (High School Regionals and Local events and Tuesday Night Scrambles). Opening and Closing procedures.

Pro Instructor

Guy Bailey
Abilene, TX
05.2023 - 09.2025

I started as the Asst Golf Pro Instructor under Jimmy Saenz until he moved to Plainview. I was offered the Head Pro position when he left and took over when I was not in the Pro Shop. My scheduled lessons varried from 45 to over 60 lessons a month. I only left Maxwell due to the closing of the course to a management change.

Golf Cart Attendant

Guy Bailey
Abilene TX
03.2009 - 09.2025

I started as the Golf attendant on Tuesday nights and gradually took over putting and washing carts 5 nights a week. I would do small maintenance and clean the cart filters monthly. Set up carts for tournaments as well.

Education

Psychology/Math

Angelo State University
San Angelo, TX

High School Diploma -

Abilene High School
Abilene, TX
05-1999

Skills

  • Goal-oriented mindset
  • Phone etiquette
  • Cash handling proficiency
  • Stock replenishment
  • Upselling strategies
  • Merchandise display
  • Customer loyalty building
  • Promotional events
  • Store maintenance
  • Product knowledge expertise
  • POS system operation
  • Customer relationship building
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Customer assistance
  • Attention to detail
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Creative thinking
  • Active listening
  • Positive customer engagement
  • Decision-making
  • Cash handling
  • Flexible hours
  • Inventory and stocking

Timeline

Pro Shop Associate

Guy Bailey
11.2024 - 09.2025

Pro Instructor

Guy Bailey
05.2023 - 09.2025

Golf Cart Attendant

Guy Bailey
03.2009 - 09.2025

Psychology/Math

Angelo State University

High School Diploma -

Abilene High School