Marcus Mundy
Mill Creek,WA
Summary
Highly organized Shipping and Receiving Specialist with comprehensive experience in logistics, inventory control, and order processing. Demonstrated strengths in coordinating shipping schedules, managing warehouse operations, and maintaining documentation. Known for improving supply chain efficiency and ensuring customer satisfaction through diligent tracking and problem resolution. Contributed significantly to streamlining procedures in previous roles enhancing operational efficiency. Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Specialist
Millipore Sigma
Bellevue, Washington
11.2018 - Current
- Ensured that all orders were accurately filled with the correct products in a timely manner.
- Maintained inventory of shipping materials, such as boxes, labels, packing slips.
- Organized and packed items for shipment according to customer requirements.
- Utilized computer systems to track and monitor packages from origin to destination.
- Processed domestic and international paperwork including bills of lading, customs forms.
- Operated forklift equipment to move pallets of product within warehouse or yard areas.
- Communicated with vendors regarding order status, changes in delivery schedules or returns and credits due to discrepancies.
- Responded promptly to customer inquiries regarding orders, product availability and shipping methods.
- Coordinated freight shipments with carriers via telephone or email to ensure on-time deliveries.
- Provided assistance in resolving any issues related to incorrect shipments received or missing items from an order.
- Managed data entry into company's ERP system for tracking purposes.
- Sorted incoming mail and distributed it accordingly.
- Assisted in unloading trucks at the warehouse dock area when necessary.
- Reported any safety hazards encountered during work hours immediately.
- Complied with all applicable laws governing the transportation industry.
- Tracked stock levels of supplies used for packaging materials.
- Monitored quality control standards for receiving operations.
- Implemented leads change to improve systems of production control and standard operating procedures.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Identified order discrepancies and damaged items and notified supervisor.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Prepared packages for shipping and determined most economical shipping methods.
- Maintained inventory of shipping materials and supplies.
- Monitored merchandise received and shipped from facility in computer system.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Obtained required documentation to process shipments and support movement.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Organized deliveries by sorting and stocking receivables
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Prepared documentation to track and report on damaged or missing items.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Compared and verified identifying information of outgoing shipments.
- Weighed mail to determine correct postage.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Determined shipping methods, routes or rates for materials to be shipped.
- Traced missing material and shipments through vendor and customer communications.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Computed shipping, storage or demurrage charges using computer or price list.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Compared shipping routes or methods to determine least environmental impact.
- Delivered or routed materials to departments using hand truck, conveyor or sorting bins.
- Verified incoming and outgoing shipments against invoices or other documents, recording shortages and rejecting damaged goods.
- Coached new staff preparing outgoing and receiving incoming shipments.
Receiving Team Lead / Reserve Lead
Guitar Center
Brownsburg, Indiana
12.2004 - 06.2018
- Received and processed incoming shipments; checked for accuracy against purchase orders.
- Inspected and verified all products received to ensure quality standards were met.
- Trained new employees on receiving processes and procedures.
- Maintained accurate records of receipts in the computer system.
- Developed strategies to reduce costs associated with receiving operations.
- Monitored team performance and provided feedback on areas of improvement.
- Identified discrepancies between product counts or descriptions on invoices and shipping documents versus actual items received.
- Organized space utilization within the receiving area for efficient storage of supplies and equipment.
- Communicated regularly with managers regarding changes in policies or procedures.
- Identified areas where additional training is needed for staff members.
- Scheduled resources according to production needs and customer requirements.
- Adhered strictly to company policies related to safety, security, and quality control.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Identified order discrepancies and damaged items and notified supervisor.
- Monitored merchandise received and shipped from facility in computer system.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Education
High School Diploma -
Gause
Bartow, FL05-1993
Skills
- Freight coordination
- Warehouse Safety
- Stock Rotation
- Barcode scanning
- Load Planning
- Shipping Documentation
- Material Handling Equipment
- Package handling
- Pallet jack use
- Logistics knowledge
- Receiving procedures
- Effective Communication
- Merchandise staging
- Materials transportation
- Materials Transport
- Interpersonal Skills
- Safety Procedures
- Attention to Detail
- Relationship Building
- Shipping and receiving tracking
- Self-Motivated and Independent
- Inventory Management
- Punctual and Reliable
- Records Management
- Teamwork and Cooperation
- Inspection and Quality Control
- Shipment Tracking
- Microsoft Office Suite
- Invoice reconciliation
- Shipping and receiving
- US Driver's License
- Warehousing Operations
- Customer RMA management
- Packing Equipment Operation
- Skid building
- Inventory Software
- Certified Forklift Driver
- Safety and compliance
- Order logging
- Warehouse Software Systems
- Export Compliance Regulations
- Forklift Operation
Certification
I currently have my DGI certificate, renewed in 2023.
I have been CPR/First AID certified as of August 2024
Timeline
Shipping and Receiving Specialist
Millipore Sigma
11.2018 - Current
Receiving Team Lead / Reserve Lead
Guitar Center
12.2004 - 06.2018
I currently have my DGI certificate, renewed in 2023.
I have been CPR/First AID certified as of August 2024
High School Diploma -
Gause
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