Marcus Owens
Saint Augustine,FL
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
KeHE Distributors LLC
Elkton, FL
07.2018 - 12.2022
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
- Used equipment like forklifts and pallet jacks to move inventory.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Input data in Microsoft Excel to create updated status reports for quick reference of project progress and deadlines.
- Donating short dated products to the community
Shift Manager
Pizza Hut
Saint Augustine, FL
05.2016 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Delivery Driver
Loader and Unloader
UPS
Saint Augustine, FL
05.2017 - 06.2018
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
- Maintained inventory and locations to 95 percent accuracy using computerized warehouse management system.
- Trained and assisted 8 new team members in technical, physical and interpersonal aspects of job.
- Lifted and slid packages weighing up to 85 pounds on conveyor belts to transport items.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
- Driver during peak season.
Warehouse Supervisor
Lab Connections LLC
Saint Augustine, FL
03.2009 - 05.2017
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained high levels of accuracy in daily operations.
- Oversaw daily operations and shipping and handling processes.
- Used warehouse management software to reconcile daily inventory.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
Education
Sports Management
St. Johns River State College
Saint Augustine, FLSkills
- Charge Calculation
- Shipment Inspection
- Workflow Planning
- Product Placement
- Damage Identification and Reporting
- Order Checking
- Bill of Lading
- 3PL (Third Party Logistics)
- Data Integration
- Logistics Coordination
- Web-Based Communication
- Quality Assurance and Control
- Telephone Management
- Warehouse Management
- Reading Comprehension
- OSHA Standards
Certification
- First Aid/CPR Certified
- CSP - Certified Safety Professional
Additional Information
Volunteer Coach from 2019 until present
Timeline
Inventory Control Specialist
KeHE Distributors LLC
07.2018 - 12.2022
Loader and Unloader
UPS
05.2017 - 06.2018
Shift Manager
Pizza Hut
05.2016 - Current
Warehouse Supervisor
Lab Connections LLC
03.2009 - 05.2017
Sports Management
St. Johns River State College