Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Parish

North Las Vegas,NV

Summary

Dynamic Department Manager at Lowe's Home Improvement with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and problem-solving, I successfully improved service quality and minimized waste, fostering a collaborative environment that drove store success and customer loyalty.

Overview

8
8
years of professional experience

Work History

Department Manager

Lowes Home Improvment
10.2024 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Retail Sales Specialist

Lowes Home Improvment
02.2023 - 10.2024
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
  • Consistently met or exceeded individual sales goals while contributing to overall store success.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.

Retail Sales Associate

Lowes Home Improvment
02.2017 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma - General Education

Sture Larsson
Stockton, CA
06.2013

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Task delegation
  • Decision-making
  • Safety and security
  • Performance management

Timeline

Department Manager

Lowes Home Improvment
10.2024 - Current

Retail Sales Specialist

Lowes Home Improvment
02.2023 - 10.2024

Retail Sales Associate

Lowes Home Improvment
02.2017 - 02.2024

High School Diploma - General Education

Sture Larsson

Similar Profiles

CREATE PROFILE