Marcus Payne
Clinton
Summary
Dedicated military veteran with a desire for a stable work environment seeking a rewarding position with excellent benefits, competitive pay, and opportunities for career advancement. Ideal workplace includes a friendly atmosphere, effective leadership, and a team of hardworking individuals committed to success.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Blain's Farm & Fleet
Clinton, IA
08.2025 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Utilized CRM software to track sales leads and manage customer relationships effectively.
- Collaborated with team members to develop promotional strategies that increased product visibility.
- Trained and mentored junior sales staff, improving team performance and knowledge retention.
- Conducted product demonstrations, showcasing features and benefits to potential clients.
- Developed strong client relationships through proactive follow-ups and personalized communication strategies.
Lead Tire Technician
Martin Tire
El Paso TX
01.2024 - 07.2025
- Trained and mentored junior technicians on tire maintenance best practices.
- Conducted regular equipment inspections to maintain optimal performance standards.
- Streamlined inventory management procedures, reducing excess stock and waste.
- Collaborated with management to identify process improvements that increased overall productivity.
- Mentored junior tire technicians, facilitating their growth and development within the company.
Assistant Manager
Oil Changers
El Paso, TX
04.2023 - 09.2023
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed training programs for new staff, enhancing team performance and operational consistency.
- Analyzed workflow processes to identify inefficiencies and implement improvements.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Led customer service initiatives, resolving issues promptly to improve client retention.
- Assisted in budget management, tracking expenses to maintain profitability targets.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Receiving department
CommScope
Santa Teresa, NM
11.2022 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
13B(Field Artillery)
US Army Fort Bliss
01.2019 - 10.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Masonry
Bishop construction
Tampa, FL
01.2017 - 01.2019
- Demonstrated versatility in masonry techniques by working with a wide range of materials including brick, concrete, stone, and glass blocks.
- Completed detailed repair work on damaged masonry structures such as cracked walls or crumbling surfaces using specialized tools like chisels or hammers.
- Expedited construction timelines by mastering the use of various tools such as trowels, levels, jointers, hammers, chisels, power saws, and masonry drills.
- Enhanced project efficiency by planning and executing accurate cement masonry work.
Education
Diploma -
Seymour High School
Seymour, IN01.2014
Skills
- Equipment maintenance
- Sales experience
- Customer service experience
- Building rapport
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Attention to detail
- Multitasking
- Money handling
- Decision-making
Timeline
Sales Advisor
Blain's Farm & Fleet
08.2025 - Current
Lead Tire Technician
Martin Tire
01.2024 - 07.2025
Assistant Manager
Oil Changers
04.2023 - 09.2023
Receiving department
CommScope
11.2022 - 04.2023
13B(Field Artillery)
US Army Fort Bliss
01.2019 - 10.2022
Masonry
Bishop construction
01.2017 - 01.2019
Diploma -
Seymour High School