Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Marcus Pepper

Ridgecrest,CA

Summary

Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard

MWR Aquatics
06.2017 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Trained new lifeguards on safety procedures and protocol.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Earned Water Safety Instructor certification.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.

Team Member

Tractor Supply Company
04.2020 - 06.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

No Degree - Psychology

Bakersfield College
Bakersfield, CA

High School Diploma -

Burroughs High School
Ridgecrest, CA
06.2019

Skills

  • Physical Fitness
  • Equipment Maintenance
  • People Skills
  • Swimming Lessons
  • Time Management
  • Team Bonding
  • First Aid
  • Critical Thinking

Certification

  • First Aid/CPR Certified
  • Water Safety Instructor Certified
  • Lifeguard Certified

Hobbies

In my off-time I enjoy playing video games and immersing in ttrpg like Dungeons & Dragons. I typically maintain my physical fitness through swimming because it is very calming underwater. When I'm not engaged in my other hobbies, I enjoy dressing up in different outfits in my closet. Recently I have even taken an interest in creating clothes of my own.

Timeline

Team Member

Tractor Supply Company
04.2020 - 06.2021

Lifeguard

MWR Aquatics
06.2017 - Current

No Degree - Psychology

Bakersfield College

High School Diploma -

Burroughs High School

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Marcus Pepper