MARCUS PHIPPS
Dallas,TX
Summary
Competent team leader highly experienced in building automation. Familiar with swisslog tube system, transvac system, siemens system, wattstopper lighting system, HVAC, plumbing and electrical systems. Safety-oriented, hardworking and offering excellent project management and communication skills. Resourceful Building Automation Specialist with HVAC certification and proven equipment maintenance expertise. Assisted with facilities maintenance operations for large healthcare building complex and realized minimal downtime. Excellent mechanical, computer, and organizational skills enabled achievement of preset goals in challenging environment. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Utility Engineer
Parkland Health And Hospital Systems
10.2023 - Current
- Enhanced energy efficiency through the implementation of utility optimization projects.
- Collaborated with cross-functional teams to achieve project goals and ensure smooth operations.
- Identified areas for improvement in utility systems, proposing cost-effective solutions to management.
- Conducted thorough analyses of utility usage data, identifying trends and potential savings opportunities.
- Evaluated performance metrics to gauge the effectiveness of implemented improvements in utilities management.
- Optimized water treatment processes to ensure consistent quality while minimizing wastage and environmental impact.
- Reviewed contracts with third-party service providers to negotiate better terms and prices for utilities supplies and services.
- Collaborated with other departments to resolve complex billing issues, ensuring customer satisfaction and retention.
- Conducted audits on existing accounts to identify potential errors or inconsistencies in billing records.
- Reviewed incoming meter readings for accuracy before inputting data into the billing system, catching potential errors early.
- Managed invoicing and payment processing operations.
- Optimized HVAC systems to improve indoor air quality and reduce overall energy consumption.
- Collaborated with cross-functional teams to develop innovative approaches for reducing energy use across various business functions.
- Maintained HVAC, temperature control, electrical and building automation systems.
Building Automation Specialist
Parkland Health & Hospital System
09.2020 - 10.2023
- Maintained building automation systems such as Swisslog, Transvac, Siemens, and Wattstopper and also made necessary repairs to systems.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Trained junior mechanics in advanced troubleshooting techniques to increase team productivity.
- Improved inventory management, ensuring essential spare parts were always available when needed.
- Established effective communication channels between departments, fostering teamwork and collaboration in addressing maintenance needs.
- Managed contractors during facility expansions and renovations, ensuring compliance with safety regulations and project specifications.
- Optimized resource allocation by cross-training employees on various equipment types, enabling better workload distribution among team members.
- Performed preventive and regular maintenance on systems.
- Diagnosed malfunctions and troubleshot issues.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Senior Maintenance Mechanic
Parkland Health & Hospital System
03.2016 - 09.2020
- Troubleshot and diagnosed mechanical equipment issues, quickly made plans for repairs and monitored use to rectify issues
- Mentored new hires in company policies and best practices, creating a more cohesive workforce.
- Delegated tasks to entry-level engineers, closely monitoring work to monitor quality, maintain speed and exceed daily project goals
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
- Reviewed technical documentation to complete equipment maintenance and repair
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment
- Maintained daily facility operations
- Maintained building automation systems such as Swisslog, Transvac, Siemens, and Wattstopper and also made necessary repairs to systems.
- Managed contractors during facility expansions and renovations, ensuring compliance with safety regulations and project specifications.
- Performed preventive and regular maintenance on systems.
- Positively engaged with customers and maintained professional appearance as company representative.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
Maintenance Supervisor
Related Management Corp.
12.2014 - 01.2016
- I was responsible for the up keep of the property and all maintenance duties as well as overseeing the maintenance staff
- Provided guidance to management regarding project bids for onsite improvements
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Supervised two employees and scheduled shifts.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Scheduled and oversaw maintenance, repair and installation activities.
HVAC Supervisor
HB Rentals
11.2013 - 12.2014
- Performed troubleshooting on HVAC systems to determine root cause of issues
- Worked overtime, holidays and weekends to accommodate company needs
- Repaired and replaced motors, bearings and belts
- Evaluated status of refrigeration liquids for safety and compliance purposes
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Skilled at working independently and collaboratively in a team environment.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Maintenance Supervisor
Weidner Apartment Homes
12.2010 - 11.2013
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Supervised three employees and scheduled shifts.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Scheduled and oversaw maintenance, repair and installation activities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Enhanced system efficiency by performing routine maintenance on electrical equipment and systems.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
Forklift Operator
Dynamex
02.2008 - 12.2010
- I was responsible for loading 11 trucks and I must have all of them out on time.
Overnight Stocker
Wal-Mart
06.2007 - 02.2008
- I was responsible for greeting customers for two hours
- After my first two hours I would stock the shelves.
Front Office Coordinator
Ken's Auto Shop
02.2007 - 06.2007
- I was responsible for processing all of the jobs and paperwork in the computer
- I also received all the customers' calls and payments.
Education
GED -
Copiah Lincoln Community College
Natchez, MS2007
HVAC Certification - HVAC And Refrigeration
Vatterott Education Center
Dallas, TX10.2010
Skills
- Wattstopper Lighting Systems
- Transvac System
- Swisslog Tube System
- Siemens Systems
- Troubleshooting
- Brazing & Soldering
- Refrigerant Piping
- Superheat Subcooling
- Wiring Diagrams
- Electricity
- Schematic Circuits
- Safety
- Customer Service
- Compressors, Evaporators & Condensers
- All Around Handy Man
- Series Parallel Circuits
- Troubleshooting Electrical Circuits
- Recovering, Recycling & Reclaiming Air Conditioning
- Certified Forklift Operator
- Universal EPA
- Microsoft Office
- Basic Understanding Computers
- Appliance Repair
- Plumbing
- Sheetrock Repair
- Basic
- Forklift Operator
- Maintenance Planning
- Demand Response Programs
- Energy Efficiency Audits
- Energy management systems
- Project Budgeting
- Staff Management
- Inventory Control
- Process Improvement
- Staff Development
- Contract Management
- Project Management
- Complex Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Operations Management
- Electrical and pneumatic controls
- Technical Troubleshooting
- Building Automation Systems
- Energy management
- HVAC and Refrigeration Systems
Timeline
Utility Engineer
Parkland Health And Hospital Systems
10.2023 - Current
Building Automation Specialist
Parkland Health & Hospital System
09.2020 - 10.2023
Senior Maintenance Mechanic
Parkland Health & Hospital System
03.2016 - 09.2020
Maintenance Supervisor
Related Management Corp.
12.2014 - 01.2016
HVAC Supervisor
HB Rentals
11.2013 - 12.2014
Maintenance Supervisor
Weidner Apartment Homes
12.2010 - 11.2013
Forklift Operator
Dynamex
02.2008 - 12.2010
Overnight Stocker
Wal-Mart
06.2007 - 02.2008
Front Office Coordinator
Ken's Auto Shop
02.2007 - 06.2007
GED -
Copiah Lincoln Community College
HVAC Certification - HVAC And Refrigeration
Vatterott Education Center